Customer Service Beverage Specialist
1 day ago
We are seeking a highly skilled and motivated Customer Service Beverage Specialist to join our team at THE SUPREME HR ADVISORY PTE. LTD.
About the RoleThis is an exciting opportunity for a customer-focused individual to provide exceptional beverage service to our valued customers while ensuring seamless daily operations.
Key Responsibilities:- Salary Package: The estimated salary for this role is SGD $3000+ per month, comprising of basic pay, fixed allowance, store incentives, and overtime pay.
- Working Hours: 44 hours per week, with opportunities for overtime pay after 44 hours.
- Work Location: Island-wide, with various outlet locations including Orchard, Plaza Sing, Raffles City, Vivocity, Great World, One Raffles Place, and Parkway Parade.
- Annual Leave: 7 days for Tea baristas, with additional leave on their birthday upon confirmation.
- Probation Period: 3 months, followed by a SGD $200 increment.
- Training Period: 2 weeks, consisting of 1 week at Tai Seng training centre and 1 week on-site training.
- Performance Bonus: Awarded in July or August every year.
- Excellent Communication Skills: Greet customers warmly and manage queries in a timely and efficient manner.
- Beverage Preparation: Prepare beverages according to standardized recipes and customer preferences.
- Cash Handling: Accurately process customer orders, handle cash and electronic payments.
- Inventory Management: Monitor tea inventory levels, report discrepancies, restock supplies, and communicate inventory needs to management.
- Competitive Salary: SGD $3000+ per month.
- Overtime Pay: Paid after 44 hours of work.
- Annual Leave: 7 days for Tea baristas.
- Training Opportunities: 2 weeks of training, including on-site training.
- Performance Bonus: Awarded in July or August every year.
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