Customer Service Specialist
5 days ago
Are you an ambitious and results-driven sales professional seeking a new challenge? We invite you to explore this exciting opportunity as a Customer Service Specialist - FMCG Industry with PREMIUM FOOD & BEVERAGE PTE. LTD.
About the Role:We are looking for a skilled sales professional to join our team and drive business growth through effective lead generation, relationship-building, and strategic sales planning. As a Customer Service Specialist, you will be responsible for:
- Generating leads and converting them into sales opportunities;
- Preparing weekly and monthly reports to track progress and identify areas for improvement;
- Visiting and negotiating with clients to evaluate their needs and promote our products and services;
- Providing exceptional customer service and after-sales support to ensure customer satisfaction and loyalty;
- Collaborating with internal teams to achieve business objectives and improve processes.
Your key responsibilities will include:
- Building and maintaining strong relationships with existing and potential clients;
- Identifying and pursuing new business opportunities through research and networking;
- Developing and implementing sales strategies to meet or exceed sales targets;
- Providing regular updates and insights to management on market trends, competitor activity, and sales performance;
- Staying up-to-date with industry developments and adapting sales approaches accordingly.
To succeed in this role, you will need:
- A degree in Business, Marketing, or a related field;
- Proven sales experience in the FMCG industry, preferably with a focus on alcoholic beverages;
- Excellent communication, negotiation, and presentation skills;
- Ability to work independently and as part of a team;
- Strong analytical and problem-solving skills;
- Competency in Microsoft Office and CRM systems;
- A Class 3 driving license and a reliable vehicle (preferably your own).
We offer a competitive salary package, including:
- A basic salary range of SGD $2,000 - $2,700 per month;
- A generous commission structure to motivate high performers;
- Ongoing training and development opportunities to enhance your skills and career prospects;
- A dynamic and supportive work environment that fosters collaboration and innovation.
Premium Food & Beverage Pte. Ltd. is a leading company in the FMCG industry, dedicated to delivering exceptional products and services to our customers. We are committed to building long-term relationships with our clients and partners, based on trust, respect, and mutual benefit.
Tell Employers What Skills You Have:- Negotiation;
- Crm;
- Sales;
- Aftersales;
- Service Management;
- Dynamics;
- Interpersonal Skills;
- FMCG;
- Supply Chain;
- Territory Management;
- Problem Solving;
- Work Independently;
- Marketing;
- Sales Process;
- B2B;
- Compliance;
- Presentation Skills;
- Team Player;
- Customer Service;
- Pricing;
Estimated Salary: SGD $55,000 - $73,500 per annum.
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