Customer Service Specialist

5 days ago


Singapore PREMIUM FOOD & BEVERAGE PTE. LTD. Full time
Unlock a Dynamic Career in Sales

Are you an ambitious and results-driven sales professional seeking a new challenge? We invite you to explore this exciting opportunity as a Customer Service Specialist - FMCG Industry with PREMIUM FOOD & BEVERAGE PTE. LTD.

About the Role:

We are looking for a skilled sales professional to join our team and drive business growth through effective lead generation, relationship-building, and strategic sales planning. As a Customer Service Specialist, you will be responsible for:

  • Generating leads and converting them into sales opportunities;
  • Preparing weekly and monthly reports to track progress and identify areas for improvement;
  • Visiting and negotiating with clients to evaluate their needs and promote our products and services;
  • Providing exceptional customer service and after-sales support to ensure customer satisfaction and loyalty;
  • Collaborating with internal teams to achieve business objectives and improve processes.
Key Responsibilities:

Your key responsibilities will include:

  • Building and maintaining strong relationships with existing and potential clients;
  • Identifying and pursuing new business opportunities through research and networking;
  • Developing and implementing sales strategies to meet or exceed sales targets;
  • Providing regular updates and insights to management on market trends, competitor activity, and sales performance;
  • Staying up-to-date with industry developments and adapting sales approaches accordingly.
Requirements:

To succeed in this role, you will need:

  • A degree in Business, Marketing, or a related field;
  • Proven sales experience in the FMCG industry, preferably with a focus on alcoholic beverages;
  • Excellent communication, negotiation, and presentation skills;
  • Ability to work independently and as part of a team;
  • Strong analytical and problem-solving skills;
  • Competency in Microsoft Office and CRM systems;
  • A Class 3 driving license and a reliable vehicle (preferably your own).
Benefits:

We offer a competitive salary package, including:

  • A basic salary range of SGD $2,000 - $2,700 per month;
  • A generous commission structure to motivate high performers;
  • Ongoing training and development opportunities to enhance your skills and career prospects;
  • A dynamic and supportive work environment that fosters collaboration and innovation.
About Us:

Premium Food & Beverage Pte. Ltd. is a leading company in the FMCG industry, dedicated to delivering exceptional products and services to our customers. We are committed to building long-term relationships with our clients and partners, based on trust, respect, and mutual benefit.

Tell Employers What Skills You Have:
  • Negotiation;
  • Crm;
  • Sales;
  • Aftersales;
  • Service Management;
  • Dynamics;
  • Interpersonal Skills;
  • FMCG;
  • Supply Chain;
  • Territory Management;
  • Problem Solving;
  • Work Independently;
  • Marketing;
  • Sales Process;
  • B2B;
  • Compliance;
  • Presentation Skills;
  • Team Player;
  • Customer Service;
  • Pricing;

Estimated Salary: SGD $55,000 - $73,500 per annum.



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