Customer Service Representative with Food and Beverage Expertise
4 days ago
We are seeking a highly skilled Customer Service Representative to join our team at OCD HANDS PTE. LTD.
About the RoleThis is an excellent opportunity for individuals who possess exceptional communication skills, a passion for delivering quality customer service, and a strong understanding of food and beverage operations.
Key Responsibilities- Provide exceptional customer service to guests, ensuring their satisfaction and loyalty to our brand.
- Assist in the opening and closing of the outlet, maintaining a clean and organized environment.
- Prepare and serve food to customers, adhering to high standards of quality and hygiene.
- Market menu items to customers, promoting our offerings and driving sales.
- Handle cashiering duties efficiently and accurately, minimizing errors and discrepancies.
- Develop strong relationships with customers, understanding their needs and preferences.
- Maintain accurate records of stocks and inventories, ensuring timely ordering and restocking.
- No prior experience in the F&B industry is required, but a willingness to learn and grow is essential.
- A valid F&B Hygiene Certificate is mandatory.
- Excellent communication skills are crucial for success in this role.
- A commitment to quality service and a focus on delivering exceptional experiences are vital.
- Service excellence and a passion for food and beverage knowledge are highly valued.
As a Customer Service Representative with OCD HANDS PTE. LTD., you can expect a competitive salary ranging from SGD 30,000 to SGD 45,000 per annum, depending on your experience and qualifications.
This role offers a unique opportunity to develop your skills, build your confidence, and advance your career in the F&B industry.
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