Customer Service Representative with Food and Beverage Expertise

4 days ago


Singapore OCD HANDS PTE. LTD. Full time

We are seeking a highly skilled Customer Service Representative to join our team at OCD HANDS PTE. LTD.

About the Role

This is an excellent opportunity for individuals who possess exceptional communication skills, a passion for delivering quality customer service, and a strong understanding of food and beverage operations.

Key Responsibilities
  • Provide exceptional customer service to guests, ensuring their satisfaction and loyalty to our brand.
  • Assist in the opening and closing of the outlet, maintaining a clean and organized environment.
  • Prepare and serve food to customers, adhering to high standards of quality and hygiene.
  • Market menu items to customers, promoting our offerings and driving sales.
  • Handle cashiering duties efficiently and accurately, minimizing errors and discrepancies.
  • Develop strong relationships with customers, understanding their needs and preferences.
  • Maintain accurate records of stocks and inventories, ensuring timely ordering and restocking.
Requirements
  • No prior experience in the F&B industry is required, but a willingness to learn and grow is essential.
  • A valid F&B Hygiene Certificate is mandatory.
  • Excellent communication skills are crucial for success in this role.
  • A commitment to quality service and a focus on delivering exceptional experiences are vital.
  • Service excellence and a passion for food and beverage knowledge are highly valued.
Benefits

As a Customer Service Representative with OCD HANDS PTE. LTD., you can expect a competitive salary ranging from SGD 30,000 to SGD 45,000 per annum, depending on your experience and qualifications.

This role offers a unique opportunity to develop your skills, build your confidence, and advance your career in the F&B industry.



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