Loyalty Innovation Manager

9 hours ago


Singapore Crypto Full time
About the Role

Crypto.com is a leading platform in digital finance, driving user engagement through innovative programs. We are seeking a seasoned Product Manager to lead our loyalty initiatives, creating impactful experiences that resonate globally.

Key Responsibilities
  • Develop and execute a strategic roadmap for loyalty and rewards products, ensuring alignment with overall business objectives.
  • Drive the full product lifecycle from concept to launch, collaborating with engineering, design, analytics, and marketing teams to ensure timely and successful delivery.
  • Continuously gather user feedback and analyze program performance to inform feature enhancements and new product development.
  • Stay ahead of market trends and competitive offerings to ensure our loyalty programs are innovative and deliver high value to users.
Requirements
  • 4+ years of product management experience, ideally with a focus on loyalty, rewards, or customer engagement programs.
  • Strong track record of launching and iterating on consumer-facing products at scale.
  • Data-oriented mindset with the ability to translate insights into actionable product strategies.
  • Exceptional communication skills and the ability to work cross-functionally with diverse teams.
  • Proven ability to balance customer needs with business goals in a fast-paced environment.
About You

You'll thrive in this role if you have a passion for innovation and a drive to create exceptional user experiences. As a Loyalty Innovation Manager at Crypto.com, you'll have the opportunity to shape the future of loyalty in digital finance and make a lasting impact on our customers.



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