Senior Officer, Account Maintenance, Channel Operations Specialist
4 weeks ago
About United Overseas Bank
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries and territories.
About the Department
Group Technology and Operations (GTO) provides software and system development, information technology support services, and banking operations.
Job Responsibilities
- Process customer/account maintenance requests for individual customers
- Complete data maintenance requests with accuracy and within the agreed service level agreement
- Assist in handling enquiries/escalations from local branches, business units, and support/contact centre
- Prepare and submit management/statistical reports
- Perform ad-hoc duties as assigned
Job Requirements
- A recognized degree with 2 years of relevant banking experience
- Candidates with banking operations experience, especially in customer/account maintenance
- Good communication and interpersonal skills
- Good computer and analytical skills
- Able to work independently and in a team
- Open to contract role
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