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Front Desk Operations Manager

2 weeks ago

Singapore beBeeService Full time $4,000 - $6,000
Job Title: Front Desk Supervisor

We are seeking an experienced and skilled Front Desk Supervisor to join our team. As a key member of the front office, you will be responsible for ensuring seamless day-to-day operations, providing exceptional service to guests, and acting as the primary point of contact for any guest concern or Hotel emergency.

Key Responsibilities:
  • Manage the smooth operation of front office functions.
  • Provide prompt and professional responses to guest concerns and issues.
  • Act as the key contact for any guest issue or Hotel emergency, escalating matters to Senior Management when necessary.
Requirements:

To be successful in this role, you must possess excellent communication and interpersonal skills, be able to work under pressure, prioritize tasks effectively, and have strong problem-solving and conflict resolution skills. Additionally, knowledge of hotel operations and procedures is essential.

Benefits:
  • Ongoing training and development opportunities.
  • The chance to work in a dynamic and fast-paced environment.
  • A competitive salary and benefits package.