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Lash Sales Specialist

2 months ago

Singapore ETHEREAL LASHES STUDIO PTE. LTD. Full time
Key Responsibilities:

As a Sales Executive at Ethereal Lashes Studio PTE. LTD., you will be responsible for driving sales and revenue growth by promoting and selling lash services and products to clients.

Sales and Revenue Generation:

  • Develop and implement sales strategies to attract new clients and retain existing ones.
  • Conduct in-person consultations with clients to recommend the best lash styles, services, and products tailored to their preferences.
  • Meet or exceed individual and studio sales targets by understanding and anticipating client needs.

Customer Relationship Management:

  • Build and maintain strong relationships with clients to foster loyalty and repeat business.
  • Provide exceptional customer service by ensuring clients have a positive experience from the moment they enter the studio until they leave.
  • Follow up with clients after their appointments to ensure satisfaction and encourage future bookings.

Product Knowledge and Promotion:

  • Maintain in-depth knowledge of all lash products and services offered by the studio.
  • Educate clients on the benefits and features of different lash styles, products, and aftercare routines.
  • Stay updated on the latest trends and advancements in the lash and beauty industry.

Marketing and Brand Representation:

  • Assist in planning and executing marketing campaigns and events to boost studio visibility and client engagement.
  • Represent the studio at networking events, trade shows, and community outreach programs to generate leads.

Administrative and Reporting Duties:

  • Accurately maintain client records, including appointment details, sales transactions, and client preferences.
  • Prepare and submit sales reports to the Studio Manager regularly, highlighting performance metrics and potential growth opportunities.

Team Collaboration and Support:

  • Work closely with the Studio Manager and lash technicians to ensure smooth operations and client satisfaction.
  • Participate in team meetings to discuss sales strategies, share client feedback, and develop action plans.

Requirements:

  • Product Knowledge
  • Negotiation
  • Trade Shows
  • Team Collaboration
  • Community Outreach
  • Sales
  • Microsoft Excel
  • Social Media
  • Exceptional Customer Service
  • Customer Relationship Management
  • Selling
  • Marketing
  • Networking
  • Beauty Industry
  • Customer Service
  • Scheduling