Front Office Ambassador

2 days ago


Singapore beBeeCustomerService Full time $4,000 - $6,000
Job Description

We are seeking a highly skilled and enthusiastic Front Office Ambassador to join our team. The successful candidate will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out process, and handling all guest requests in a timely and efficient manner.

Key Responsibilities:
  • Guest Service: Provide warm and friendly welcomes to guests, assist with room assignments, and ensure that all guest needs are met.
  • Check-In/Check-Out: Process check-ins and check-outs efficiently, handle room changes, and resolve any issues promptly.
  • Guest Requests: Handle guest requests, redirecting them to the appropriate department if necessary, and follow up to ensure satisfaction.
  • Night Audit: Perform night audit functions, including date roll procedures and reconciliation of Front Office transactions.
  • Cashiering: Handle cashiering activities, including deposits, paid-outs, and foreign currency exchange.
Requirements:
  • Excellent Communication Skills: Possess excellent verbal and written communication skills to interact with guests and colleagues effectively.
  • Attention to Detail: Maintain accurate records and attention to detail in handling guest requests and transactions.
  • Problem-Solving: Resolve guest complaints and issues promptly and professionally.
  • Teamwork: Collaborate with other departments to provide seamless service to guests.
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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