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Front Desk Ambassador

2 weeks ago

Singapore beBeeAmbassador Full time $4,000 - $6,000
Front Desk Ambassador

We are seeking a Front Desk Ambassador to join our team. This role is responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing accurate and timely information to guests.

Key Responsibilities:
  • Welcome guests with warmth and professionalism during check-in and throughout their stay.
  • Manage front desk operations, including check-ins, check-outs, and reservations.
  • Respond to guest enquiries and feedback promptly, ensuring a smooth and pleasant experience.
  • Maintain and update guest records accurately in the system.
  • Liaise with internal departments to ensure all guest needs are addressed efficiently.
  • Promote hotel amenities and services to enhance guest satisfaction and encourage repeat visits.
Requirements:
  • Prior experience in front office, guest services, or hospitality roles is preferred.
  • Strong communication and interpersonal skills; confident engaging, with guests from all walks of life.
  • Resourceful, with a problem-solving mindset and ability to remain calm under pressure.
  • Familiarity with hotel management systems is an advantage.
  • Willingness to learn — full training will be provided.
  • Passion for delivering great service and creating memorable guest interactions.
  • Able to work rotating shifts, including overnight, weekends, and public holidays.
Benefits:
  • Annual Leave
  • Variable Bonus
  • 13th-Month Bonus
What We're Looking For:

Interested candidates please respond with your resume.

We regret to inform you that only shortlisted candidates will be notified.

Tell us about your skills
Front Office
Microsoft Office
Interpersonal Skills
Customer Service
Hotel Management