Front Office Experience Specialist

2 weeks ago


Singapore beBeeGuest Full time $4,000 - $6,000

Delivering exceptional guest experiences is at the forefront of this role. As an Assistant Front Office Manager, you will be responsible for overseeing the day-to-day operations of the front office, ensuring seamless service delivery during night shifts.

">

A key aspect of this position is visibility and interaction with guests. You will work closely with the Rooms Division Leader to provide personalized recognition and attention throughout the hotel.

">

This dynamic role involves coordinating and communicating effectively with all hotel stakeholders. You will be responsible for monitoring staff standards of conduct, uniform, hygiene, and appearance, as well as responding promptly to guest needs and resolving issues.

">

Supporting and coaching Front Office personnel and other departments during peak periods is also a crucial part of this role. You will ensure VIP and priority guests receive special attention and promote hotel sales and in-house facilities.

">

In addition, you will oversee billing instructions, monitor guest credit, and analyze rate variance reports to control room revenue effectively.

">

To succeed in this challenging role, you will need excellent problem-solving and communication skills, as well as strong team leadership abilities.

">

Bachelor's Degree or Diploma in Hotel Administration, Hotel Management, or related field is required, along with at least 3 years of experience in front office or guest services, including supervisory roles.

">

We offer a competitive salary, health and dental insurance, birthday leave, duty meals, laundry services, training and development opportunities, and up to 50% F&B discount at select IHG restaurants.

">

We believe every individual is unique and aim to provide a work environment where you can be yourself. If you're passionate about delivering exceptional guest experiences and have what it takes to succeed in this role, we'd love to hear from you.



  • Singapore beBeeCustomer Full time $2,400 - $4,200

    Key ResponsibilitiesThe role of a Front Office Specialist is vital in ensuring that hotel guests have a seamless and enjoyable experience. This includes delivering exceptional customer service, handling check-in and check-out procedures efficiently, and being aware of resort-wide sales opportunities to enhance the guest experience.Effective communication...


  • Singapore beBeeCustomerService Full time $2,500 - $4,500

    The Front Office Service Expert plays a vital role in ensuring hotel guests have an exceptional experience.Key Responsibilities:Carry out check-in and check-out procedures with professionalism and efficiency to guarantee high guest satisfaction levels.Maintain a sales attitude and be aware of resort-wide sales opportunities when performing upselling...


  • Singapore beBeeAdministrative Full time $4,000 - $6,000

    Job Title: Front Office Administrative Support SpecialistAt our esteemed organization, we are seeking a highly skilled and organized individual to fill the role of Front Office Administrative Support Specialist.The ideal candidate will be responsible for providing exceptional secretarial support to the Front Office Manager, encompassing administrative and...


  • Singapore beBeeAdministrative Full time $3,500 - $4,500

    Job Title: Front Office Support SpecialistThe Front Office Support Specialist is responsible for providing exceptional support to our team by managing front office operations, handling visitor interactions, and maintaining a welcoming presence.This role requires a high level of organization, multitasking, and prioritization skills, as well as the ability to...


  • Singapore beBeeBusiness Full time $180,000 - $240,000

    Lead Front Office Murex SpecialistJob Description:As a lead front office specialist for the Murex platform, you will play a key role in supporting our trading and risk management teams. You will be responsible for delivering high-quality support services to ensure seamless execution of complex financial products across various asset classes.Key...


  • Singapore beBeeGuest Full time $2,500 - $4,500

    Job Overview">We are seeking a skilled and accomplished Front Office Executive to play a pivotal role in ensuring seamless guest experiences. The successful candidate will be responsible for overseeing the daily operations of the hotel's front office, maintaining high standards of hospitality.">Key Responsibilities">Manage front office operations, including...


  • Singapore beBeeFrontOffice Full time $3,000 - $4,500

    Job DescriptionAs a key member of the front office team, you will play a vital role in ensuring seamless guest experiences. The Front Office Operations Coordinator is responsible for proactively managing daily operations to guarantee a smooth and efficient stay.The ideal candidate will have excellent communication skills and be able to work effectively in a...


  • Singapore beBeeCustomer Full time $2,500 - $4,500

    Job Title: Front Office Support Specialist">About the Role:">We are seeking a highly organized and detail-oriented Front Office Support Specialist to join our team. The successful candidate will be responsible for providing exceptional support to our clients by handling front desking and reception duties, meeting room bookings, and other administrative...


  • Singapore ILS HOSPITALITY SOLUTIONS PTE. LTD. Full time

    **Join Our Team as a Hotel Front Office Specialist **Key Responsibilities**: - Handle guest inquiries with efficiency and warmth - Assist with reservations, ensuring a seamless booking and welcoming experience - Provide personalized recommendations to enhance guest stays - Recognize and greet returning guests, fostering a sense of familiarity and care -...


  • Singapore beBeeClientCare Full time $4,000 - $6,000

    Front Desk Receptionist and Client Care Coordinator Job DescriptionWe are seeking a highly skilled Front Desk and Client Service Specialist to provide exceptional customer service, manage client relationships, and ensure the smooth day-to-day operation of our office.Key Responsibilities:Welcome and assist walk-in clients at the front desk, creating a...