Hotel Front Desk Associate

4 days ago


Singapore Far East Organization Full time

About the Role

We are seeking a highly motivated and customer-focused Hotel Front Desk Associate to join our team at Far East Organization.

Job Summary

The successful candidate will be responsible for handling reception/front desk duties, providing exceptional service to hotel guests, and ensuring a seamless experience for all visitors.

Key Responsibilities:

  • Efficiently manage guest check-ins and check-outs, responding promptly to inquiries and resolving any issues that may arise.
  • Deliver outstanding service to guests, maintaining a professional demeanor and attitude throughout their stay.
  • Familiarize yourself with room types and rates, as well as their availability status, to up-sell opportunities whenever possible.
  • Handle cashiering functions accurately and in accordance with established procedures.
  • Take ownership of problems, address guest complaints promptly, and report incidents to supervisors as necessary.
  • Provide guests with accurate information regarding hotel facilities, local attractions, and events upon request.
  • Maintain effective communication and working relationships with all hotel personnel.

Requirements and Qualifications

  • A minimum Diploma qualification in any field.
  • Relevant work experience will be considered.
  • Willingness to work rotating shifts.
  • Positive attitude, outgoing personality, and excellent communication skills.
  • Prior experience in the hospitality industry is preferred, particularly with familiarity of the Opera system.

Compensation Package

Our competitive salary range for this role is between $3,500 - $4,200 per month, depending on qualifications and experience. This estimate takes into account the typical compensation for similar positions in the hospitality industry within our location.



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