Hospitality Service Representative

2 days ago


Singapore HOREB F&B PTE. LTD. Full time
Hospitality Service Representative

We are seeking a dedicated and customer-focused individual to join our team as a Hospitality Service Representative at HOREB F&B PTE. LTD.

Overview:
The successful candidate will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience throughout their visit. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Salary:
The estimated salary for this position is SGD $25,000 - $35,000 per annum, depending on experience.

Job Description:
Roles & Responsibilities:
  • Exhibit a cheerful and helpful manner while greeting guests and preparing their orders.
  • Demonstrate a complete understanding of menu items and explain them to guests accurately.
  • Use Point of Sales system/cash register to record the order and compute the amount of the bill. Collect payment from guests and make change.
  • Perform Cash-In Procedures-accounting for all forms of money, bread, etc., during the shift.
  • Prepare food neatly, according to formula, and in a timely manner.
  • Check products in sandwich unit area and restock items to ensure a sufficient supply throughout the shift.
  • Understand and adhere to proper food handling, safety and sanitation standards during food preparation, service and clean up.
  • Clean and maintain all areas of the restaurant to promote a clean image. Understand and adhere to the 3-step method of cleaning.

Required Skills and Qualifications:
This role requires:
  • Excellent customer service skills
  • Strong communication and teamwork skills
  • Ability to work effectively in a fast-paced environment
  • Attention to detail and organizational skills
  • Basic math skills and accuracy when handling cash and operating point of sale systems

Benefits:
In addition to a competitive salary, we offer a range of benefits including referral bonuses, attendance allowance, and sales or special incentives.

Working Hours:
The available timing for this role includes minimum 4-hour slots, Monday to Sunday, from 7 am to 11 pm. Locations include Woodlands, Sembawang, Canberra, Sengkang, Serangoon, and Orchard.

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