Ecommerce Operations Manager

5 days ago

Singapore beBeeeCommerce Full time
Job Title:

eCommerce Specialist

Job Description:

We are seeking a skilled eCommerce Specialist to join our team. The successful candidate will be responsible for owning and operating our e-commerce marketplaces in North America, Europe, and Australia. This role involves driving platform strategy, managing revenue, and overseeing platform onboarding and performance.

The ideal candidate will have a strong understanding of operational processes, with a proven ability to optimize procedures for improved efficiency. They should also possess excellent analytical skills, with the ability to interpret data and generate insightful conclusions.

In addition to these key skills, the eCommerce Specialist will be responsible for:

  • Marketplaces ownership: Take full ownership of e-commerce platforms, including eBay, Amazon, and Catch, ensuring alignment with overall business goals. Develop and execute platform-specific strategies to maximize revenue growth and market penetration.
  • Monitor and manage platform performance, driving sales to achieve or exceed revenue targets. Regularly analyze data and provide actionable insights to optimize performance and profitability.
  • Oversee the setup, maintenance, and optimization of the product assortment to ensure a diverse and appealing offering for customers, tailored to each platform's customer base.
  • Plan, execute, and evaluate promotional campaigns in alignment with the sales and marketing calendar, driving customer engagement and boosting sales.
  • Ensure smooth processing of customer orders, returns, and refunds to maintain a seamless buying and after-sales experience, contributing to customer satisfaction and retention.
  • Lead the onboarding of new e-commerce platforms as dictated by departmental strategy, expanding the company's online footprint and identifying emerging opportunities.
Required Skills and Qualifications:

To succeed in this role, you should have:

  • A Bachelor's degree in Business or a related field.
  • A minimum of 3 years' experience in business operations, preferably in an e-commerce setting.
  • Strong project management skills, with an ability to manage multiple projects simultaneously and deliver within tight deadlines.
  • Excellent communication skills, with the ability to foster collaboration within cross-functional teams.
Benefits:

This role offers a unique opportunity to drive platform strategy, manage revenue, and oversee platform onboarding and performance. You will also have the chance to work with a global team located across 5 continents, contributing to the company's mission to revolutionize the way the world games.

Others:

Please note that this is a mid-senior level position, and the ideal candidate will have a strong understanding of operational processes, with a proven ability to optimize procedures for improved efficiency. If you are interested in this role, please submit your application, and we look forward to reviewing your qualifications.

  • Ecommerce Operations and Admin Executive

    1 week ago

    Singapore ONRAIN ECOMMERCE PTE. LTD. Full time

    **Who we are** - Operating multiple online store brand stores in various Ecommerce shopping sites - Young team - No formal wear, be as casual as you wish **Responsibilities**: 1. Operations - Answering all inquiries from all platforms (qoo10,lazada,shopee etc) across all sites - No phone calls required - Following up with all after sales issues promptly -...

  • Ecommerce and Business Development Associate

    1 day ago

    Singapore Arius Ecommerce Pte Ltd Full time

    **Background** Arius Ecommerce Pte. Ltd. operates as sgsmartbuys on local E-Commerce platforms Shopee, Lazada and Qoo10 with the main focus on the Home and Living category. Join us to experience a young and vibrant company culture! Office located at Bizlink Centre, 59 Ubi Ave 1, #04-01, #04-03, #07-03, Singapore 408938 **Job Scope** - Process Ecommerce...

  • Senior Ecommerce Executive

    2 days ago

    Singapore SCI ECOMMERCE PTE. LTD. Full time

    Senior Ecommerce Operation ExecutiveSCI Ecommerce is an ecommerce enabler that helps merchants and brands succeed on online marketplaces. We have grown exponentially in recent years and has existing partnerships with renowned Global Brands!Among 500 high-growth companies in Asia-Pacific, SCI Ecommerce has been recognized by Financial Time as the 3rd...

  • Ecommerce and Business Development Intern

    7 days ago

    Singapore Arius Ecommerce Pte Ltd Full time

    **Background** Arius Ecommerce Pte. Ltd. operates as sgsmartbuys on local E-Commerce platforms Shopee, Lazada and Qoo10 with the main focus on the Home and Living category. Join us to experience a young and vibrant company culture! Office located at Bizlink Centre, 59 Ubi Ave 1, #04-01, #04-03, #07-03, Singapore 408938 **Job Scope** - Process Ecommerce...

  • Ecommerce Operation Manager

    2 weeks ago

    Singapore SAMSUNG SDS ASIA PACIFIC PTE. LTD. Full time

    **PURPOSE OF THE JOB**: - To provide support to clients in SEA 8 countries for operations and projects with eCommerce platform - To resolve any issues or queries related to systems with engaging with the operation team - To engage with the offsite operation team to resolve issues which need implementation - To gather requirements from online business unit...

  • Ecommerce Operation Manager

    1 week ago

    Singapore HEBELOFT PTE. LTD. Full time

    This position reports to the Managing Director and interfaces with eCommerce operational team. In view of our digital transformation, this role is the key member to support our growth and help us to gain significant revenue from eCommerce. Individual to be involved in: 1. Manage estores from eCommerce platform Shopee, Qoo10, Lazada, Amazon, NTUC online,...

  • Digital & Ecommerce Marketing Manager

    2 weeks ago

    Singapore COTY OPERATIONS ASIA PACIFIC PTE. LTD. Full time

    **Regional Digital and eCommerce Marketing Manager** The Regional Digital & eCommerce Marketing Manager is responsible to drive paid, earned and owned media performance across Southeast Asia and India by developing winning digital campaigns in close collaboration with global digital teams & local markets. **RESPONSIBILITIES** As our Digital & eCommerce...

  • Ecommerce Operations Manager

    1 day ago

    Singapore SHAN IMPEX PTE. LTD. Full time

    Involved in campaign management, including planning of product promotion, product launches, product listing, campaign follow up etc - Managing a team of ecommerce specialists including web designers, graphic artists, SEO experts, copywriters, and programmers - Managing and growing an online store with multiple departments, including marketing, design,...

  • Ecommerce Operations Manager

    3 days ago

    Singapore beBeeEcommerceOperations Full time $7,700 - $13,300

    Job SummaryWe are seeking a highly organized and detail-oriented Ecommerce Operations Coordinator to support our team's daily operations.Key Responsibilities:Process daily online orders, manage logistics, and coordinate with 3PL services.Create shipping labels and instructions for timely delivery, resolve delays/disputes, and handle customer queries across...

  • Ecommerce Manager

    2 days ago

    Singapore Johnson & Johnson Full time

    **Purpose of Job** To translate Ecommerce Vision by winning in business development strategies and implementing these in line with agreed priorities. Key priorities, in adherence to the agreed strategic roadmap for eCommerce, include: - Supporting the Senior eCommerce Manager and growth of marketplaces (Lazada, Shopee, Qoo10 & more), by working closely...