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Security Operations Team Member

3 weeks ago

Singapore MERRILL LYNCH GLOBAL SERVICES PTE. LTD. Full time

Job Overview

We are seeking a highly motivated and detail-oriented individual to join our team as a Security Operations Team Member at MERRILL LYNCH GLOBAL SERVICES PTE. LTD.. The successful candidate will play a key role in ensuring the security and integrity of our organization's digital assets. As a member of our team, you will be responsible for managing and responding to incoming calls related to information security inquiries or issues. This is an excellent opportunity for individuals looking to gain experience and knowledge in the field of cybersecurity.

Main Responsibilities:

  1. Respond to and manage incoming calls regarding information security concerns or issues.
  2. Maintain accurate and detailed records of all interactions for future reference and analysis.
  3. Implement established processes and guidelines to address common security issues.
  4. Collaborate with team members to resolve complex problems and escalate when necessary.
  5. Effectively manage and prioritize assigned queues and work cases.

Required Skills:

  • Excellent communication and interpersonal skills

  • Familiarity with cybersecurity concepts and technologies

  • Strong analytical and problem-solving skills

  • Ability to learn quickly and adapt to new situations