Current jobs related to Senior Customer Support Specialist - Singapore - FIAMM ASIA PACIFIC PTE LTD
-
Singapore This is an IT support group Full timeOur client is from the Aviation Industry. They are looking for a Customer Support Specialist to assist their team for the next phase of their business. They are located in the East - easily accessible. Job Responsibilities: Review and process customer purchase orders using ERP (Cardex) and manage portal entries Research and resolve order issues,...
-
Singapore This is an IT support group Full timeWe are looking for a reliable and organized individual to join our team as a Customer Support and Order Specialist. Your primary responsibilities will include creating and managing orders, responding to customer inquiries, and maintaining professional communication via email. Responsibilities: Create and process customer orders. Respond promptly to emails...
-
Singapore This is an IT support group Full timeCrypto.com is seeking a Senior CRM Specialist for 9 months to support the execution of cross-channel communications for our up-and-coming e-commerce platform. Key functions will include driving platform retention, engagement, and usage metrics, via channels including but not limited to push notifications, email, and in-browser messages. The Specialist will...
-
Singapore This is an IT support group Full timeAt PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that...
-
This is an IT support group | HR
4 weeks ago
Singapore This is an IT support group Full timeLooking to start an exciting career in Managed Services? Join Payboy’s team where you get to work with various industries and be exposed to various work in a fast-growing HR Tech start-up. Overview of Role The HR & Managed Services Senior Specialist is responsible for managing complex payroll setups, ensuring compliance through regular audits, and leading...
-
Singapore This is an IT support group Full timeWork Schedule Standard (Mon-Fri)Environmental Conditions Office Position Summary: At Thermo Fisher Scientific Inc., the Customer Experience Specialist role plays a crucial role in improving customer satisfaction and operational excellence in Singapore. This role supports Sales, Operations, and Product Management by focusing on relationship building and...
-
Singapore This is an IT support group Full timeAbout Us: VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that powers the next generation devices and systems. If you share the same passion to pursue...
-
Customer it support specialist
1 month ago
Singapore BIMAGE CONSULTING PTE. LTD. Full timeJob Description: We are looking for a proactive and customer-focused Customer IT Support Specialist to join our team. In this role, you will serve as the first point of contact for software-related inquiries, troubleshoot technical issues, and ensure customers have a seamless experience using the products. Key Responsibilities: Respond to customer inquiries...
-
Customer IT Support Specialist
1 month ago
Singapore BIMAGE CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesJob Description:We are looking for a proactive and customer-focused Customer IT Support Specialist to join our team. In this role, you will serve as the first point of contact for software-related inquiries, troubleshoot technical issues, and ensure customers have a seamless experience using the products.Key Responsibilities: Respond...
-
Customer IT Support Specialist
4 weeks ago
Singapore BIMAGE CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesJob Description:We are looking for a proactive and customer-focused Customer IT Support Specialist to join our team. In this role, you will serve as the first point of contact for software-related inquiries, troubleshoot technical issues, and ensure customers have a seamless experience using the products.Key Responsibilities: Respond...
-
Singapore This is an IT support group Full timeOverview: The Operation Specialist plays a vital role in ensuring smooth day-to-day operations. A positive attitude is essential, as this position involves frequent interactions with customers. Strong customer service skills are necessary to handle inquiries, resolve issues, and provide a pleasant experience. Additionally, the Operation Specialist must show...
-
Singapore This is an IT support group Full timeAn operations specialist is responsible for the accurate and timely fulfillment of orders. This role may also involve other tasks such as inventory management, customer service, and e-commerce sales: Order fulfillment: Pick, pack, and prepare items for delivery. Procurement: Identify, source, and evaluate suppliers to ensure quality, cost-effectiveness, and...
-
Customer Support and Order Specialist
5 days ago
Singapore STAR FLORIST PTE. LTD. Full time $1,800 - $2,800We are looking for a reliable and organized individual to join our team as a Customer Support and Order Specialist. Your primary responsibilities will include creating and managing orders, responding to customer inquiries, and maintaining professional communication via email.Responsibilities:Create and process customer orders.Respond promptly to emails and...
-
Singapore This is an IT support group Full timeInvolves the completion of administrative and/or operational tasks relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service. Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and...
-
Senior Applications Specialist
4 weeks ago
Singapore This is an IT support group Full timeThe Application Specialist will provide high level technical support and training to end users and distribution partners. In addition, the Application Specialist will also provide tactical and strategic inputs, and technical expertise to Product & Commercial Management towards ethical promotion of company products as well as overall technical leadership and...
-
Customer support specialist, chinese
2 months ago
Singapore Wargaming Full timeJob Overview The Customer Support Specialist will provide players with support for WARGAMING. NET products. The ideal candidate will have excellent communication skills, a commitment to delivering exceptional customer service, and an interest in gaming. Reports to Regional Customer Support Manager What will you do? Respond to player inquiries promptly and...
-
Singapore This is an IT support group Full timeAs part of our continued development of Practical Law and Asian market growth, we are planning to expand our Asian content. We are therefore looking to recruit legal professionals with extensive practising experience in the legal fields of Corporate, Commercial, Employment, and Dispute Resolution open to be based in Singapore or Hong Kong. As a Senior...
-
Customer Support Specialist
4 hours ago
Singapore Tbwa ChiatDay Inc Full timeAt PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that...
-
This is an IT support group | Senior Associate
4 weeks ago
Singapore This is an IT support group Full timeSingapore General Hospital Pte Ltd Senior Associate / Associate Executive, Specialist Outpatient Clinic Administration Job Category: AdministrationPosting Date: 25 Nov 2024The Job: The role of a PSA is to support the Operations Executive at Renal Dialysis Centre (RDC) in ensuring smooth daily operations at RDC. The role entails the following: Provide...
-
Customer Support Specialist
7 days ago
Singapore HUBSPOT ASIA PTE. LTD. Full timeRoles & ResponsibilitiesAs a Customer Support Specialist, you will be responsible for working directly with HubSpot customers, across all product lines and all customer channels. You will partner with our customers to resolve issues and help them build familiarity with, and effectively use, a variety of tools within HubSpot. You will strive to deliver a...
Senior Customer Support Specialist
1 month ago
Sr. Customer Support Specialist
Overview:Fiamm Asia Pacific Pte Ltd is seeking an experienced Senior Customer Support Specialist to join our team.
Salary:$60,000 - $80,000 per annum, depending on experience
Responsibilities:- Process new orders into SAP and follow up on orders to meet monthly sales targets.
- Provide exceptional customer support, manage relationships with customers, respond to inquiries and information requests.
- Check stock inventory to advise Sales/Customers on availability.
- Monitor advance payments, customer claims, and export control procedures.
- Evaluate and ensure all documentation and processes comply with corporate guidelines.
- Collaborate closely with the warehouse team to handle inbound and outbound distribution.
- Organize shipments (road/sea/air), verify freight costs, and ensure timely delivery.
- Support the preparation of reports, analysis, and Year End stock takes.
- Resolve operational issues with 3PL warehouses, customers, suppliers, and forwarders.
- Negotiate Letters of Credit, verify vendor invoices, and compile weekly submissions.
- Proficient in SAP, MS Office.
- Experience with Letter of Credit negotiation.
- Strategic thinking, problem-solving skills, and ability to work independently.
- Motivated, organized, and detail-oriented individual with excellent communication skills.
- Tactful handling of difficult customers.
- A minimum of 3 years proven experience in a customer service position.
- Strong team player with a positive attitude.
