Customer Support Specialist
2 days ago
About the Role
We are seeking a highly skilled Customer Support Engineer to join our team at 2060 K-T SARL France. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities
- Provide technical support and troubleshooting for complex equipment at customer sites.
- Collaborate with customers to minimize downtime and ensure seamless operations.
- Work closely with Installation Engineers to resolve problems and provide assistance.
- Be the face of our company, ensuring customer satisfaction and maintaining operational quality of system equipment.
- Coordinate actions with customers to address their needs and concerns.
Requirements
- Certified engineer or degree from an advanced technical school or ~3 years industry working experience.
- Ability to understand and tackle problems in software, electronics, optics, mechanical, electro-mechanical, and/or electro-optical systems.
- Experience working on electronic systems within semiconductor, medical devices, defense, aerospace, or aviation industry is a plus.
- Outstanding interpersonal communication, analytical, and problem-solving skills.
- Proven track record of engaging empathetically with customers, ensuring a positive experience, while fostering a collaborative environment.
- Driven to be hands-on and passionate about learning new things.
- Fluent in English and French language is a must.
- Full driver's license.
What We Offer
- Dynamic opportunity and growth potential in the Semiconductor Industry.
- A competitive, family-friendly total rewards package.
- Variable compensation components, e.g., participation in company stock purchase plan.
- Company car or car allowance.
- Award-winning training.
How to Apply
Please click the "Apply" button to submit your resume.
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