Transformation Office Leader
3 weeks ago
Mandai Wildlife Group is driving a transformation journey at Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore.
The role of the AVP, Business Tech Transformation Services, is pivotal in leading the Transformation Committee Secretariat and Business Analysis teams.
This position requires a strong leader who can drive transformation initiatives across various business units, ensuring effective optimisation of processes and managing business analysis projects.
Key Responsibilities:
- Lead the Business Tech Transformation Services team.
- Oversee the Transformation Committee Secretariat, ensuring effective coordination and communication.
- Provide strategic direction and leadership to the Business Analysis team.
Transformation Committee Secretariat:
- Lead the Transformation Business Partners in delivering transformation services and the organising of Transformation Project Committee (TPC) meetings across the various TPC Performance, People, and Planet.
- Act as the Secretariat for People Vertical and ensuring smooth planning and execution of the TPC meetings.
- Ensure alignment of transformation initiatives with organisational goals.
Business Analysis:
- Lead business analysis projects, including Transformation 3.0 and MyProject100K projects.
- Ensure thorough analysis and documentation of business processes, requirements, and improvements.
- Collaborate with cross-functional teams to identify opportunities for optimisation and innovation.
Business Partner for People Vertical:
- Focus on driving optimisation and efficiency within the People function.
- Develop and implement strategies to improve processes and performance in the People vertical.
- Collaborate with HR and other stakeholders to ensure alignment with organisational goals.
Process & Optimisation:
- Drive process improvement initiatives to achieve optimisation goals.
- Implement best practices for process optimisation and efficiency.
- Monitor and report on progress, ensuring milestones and targets are met.
Stakeholder Management:
- Collaborate with senior management and key stakeholders to align transformation initiatives with business objectives.
- Communicate progress, challenges, and achievements to relevant stakeholders.
Team Development:
- Mentor and develop team members, fostering a culture of continuous improvement and innovation.
- Ensure adequate training and development opportunities for team members.
Requirements:
- Bachelor's degree in business, Information Technology, or related field; having a Master's degree and experience in LEAN processes will be an advantage.
- Proven experience in a leadership role within business transformation, IT operations, or business analysis.
- Strong understanding of business processes, process optimisation, and IT operations.
- Excellent leadership, communication, and stakeholder management skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Strategic thinking and ability to drive organisational change.
- Proficiency in business analysis methodologies and tools.
- Strong project management skills.
- Excellent interpersonal and teambuilding skills.
- Ability to communicate complex concepts clearly and effectively.
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