Marine Generator Service Specialist

5 days ago

Singapore beBeeMarine Full time

We are seeking a skilled Marine Generator Service Specialist to join our team.

The ideal candidate will have hands-on experience with assembly and repair of marine generators, as well as a solid understanding of marine electronics and automation systems.

Key Responsibilities:
  • Provide standby support and emergency call for customer support
  • Offer after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers
  • Generate a service report to customer in a systematic manner
  • Investigate and handle all customers' complaints related to product failures
  • Investigate root causes of failures and recommend solutions
  • Review and assist in determining the extend of damage and repairs of warranty claims from distributors
  • Maintain close working relationship with key customers to ensure follow through until issue is resolved
  • Develop service training material, ensuring all technical and training documents are up-to-date and organized
  • Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors
Requirements:
  • Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
  • Fair amount of traveling in Asia Pacific and Southeast Asia Region
  • Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system advantageous
Benefits:
  • Salary range SGD 3,500 to SGD 6,000 monthly, 13th month, SGD 250 transport allowance
About Us:

A leading provider of marine generator services, we are committed to delivering exceptional results to our clients.

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