Customer Support Coordinator

5 days ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Job Overview

This role involves providing top-notch support to the sales department and ensuring seamless coordination between customers, transporters, and warehouse teams.

The ideal candidate will have a strong background in logistics and be able to prepare documents for import, export, and transhipment. Attention to detail is crucial when verifying costs and attending to customer enquiries on rates and shipment tracking.

We are looking for an individual with excellent communication skills, proficiency in Microsoft Office, and experience working in related fields. Strong interpersonal skills are essential for liaising with overseas agents and customers to guarantee smooth shipments.

Salary & Benefits
$2,500 - 3,200 per month (dependent on experience)

Responsibilities
- Provide support to sale department
- Coordinate between customers and transporters, warehouse etc
- Preparation of documents for Import / Export/ Transhipments / D/O release
- Verifying for all costs
- Attend to enquiry on rates, shipment tracking, etc
- Liaise with overseas agents and customers to ensure smooth shipment

Requirements
- Min 1-2 years of working experience in the related field required for this position.

Tell Employers What Skills You Have

- Excellent Communication Skills
- Microsoft Office
- Microsoft Excel
- Interpersonal Skills
- Freight
- Customer Satisfaction
- Pricing
- Shipping
- Cost Control
- Customer Service Experience

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