Customer Support Coordinator

4 days ago


Singapore HLN RUBBER PRODUCTS PTE. LTD. Full time

At HLN RUBBER PRODUCTS PTE. LTD., we are seeking a highly skilled and motivated Customer Support Coordinator to join our team. In this role, you will be responsible for ensuring that customers receive exceptional support and satisfaction.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be responsible for handling customer inquiries, resolving issues, and providing proactive support to meet customer needs.

We estimate the salary for this position to be around SGD 45,000 - 60,000 per annum, depending on experience and qualifications.

Job Description:

  • Prepare quotations and submit to customers
  • Handling/processing of customer sales order
  • Monitoring of delivery status
  • Logistic arrangement/coordination for local and overseas shipment
  • To support sales personnel in new project coordination
  • Supporting sales team in processing documentation for sales
  • Ensure customer satisfactory are met
  • Coordinating with internal department on job orders and requirement
  • Follow standard operating procedures

Required Skills and Qualifications:

  • Sales
  • Microsoft Office
  • Microsoft Excel
  • Customer Experience
  • Customer Support
  • Interpersonal Skills
  • Inventory
  • Adaptability
  • Communication Skills
  • Customer Satisfaction
  • Project Coordination
  • Team Player
  • Customer Service
  • Shipping
  • Customer Service Experience

Benefits:

We offer a competitive salary package, comprehensive benefits, and opportunities for professional growth and development.



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