Reservations and Guest Experience Manager

Job Title: Reservations and Guest Experience CoordinatorThe ideal candidate will possess excellent communication skills, a customer-focused attitude, and the ability to multitask in a fast-paced environment.This role is responsible for managing all aspects of guest reservations, including processing requests, changes, and cancellations.Key responsibilities...

Roles & ResponsibilitiesPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests....

*** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...

POSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions...

Additional InformationJob Number Job CategoryReservationsLocationThe Singapore EDITION, 38 Cuscaden Road, Singapore, Singapore, Singapore, 249731ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and...

**Job Number** 24051229 **Job Category** Reservations **Location** The Singapore EDITION, 38 Cuscaden Road, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values...

Job RoleThe Reservations and Guest Services Coordinator is a key position that plays a crucial role in delivering exceptional customer experiences.This vital role is responsible for managing all internal and external calls, setting the tone for our guests' interactions. As part of a collaborative team, the coordinator will work closely with other departments...

**Additional Information** **Job Number**25020459 **Job Category**Rooms & Guest Services Operations **Location**The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or...

**Additional Information** **Job Number**25020463 **Job Category**Rooms & Guest Services Operations **Location**The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...