Guest Experience Supervisor, Service Express and Reservations

**Additional Information** **Job Number**25020459 **Job Category**Rooms & Guest Services Operations **Location**The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or...

**Job Number** 24051229 **Job Category** Reservations **Location** The Singapore EDITION, 38 Cuscaden Road, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values...

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action. As a **Guest Services Agent for Service Express **, you will be tasked to: - Operate telephone switchboard, process guest requests for wake up calls, and connecting and directing calls to the appropriate...

Job Title: Reservations and Guest Experience CoordinatorThe ideal candidate will possess excellent communication skills, a customer-focused attitude, and the ability to multitask in a fast-paced environment.This role is responsible for managing all aspects of guest reservations, including processing requests, changes, and cancellations.Key responsibilities...

*** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...

POSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...

**What’s the job?** Guest Experience Agents (GEA)s are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel. They work in close coordination with all employees and...

Roles & ResponsibilitiesPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests....

Your day-to-day FINANCIAL RETURNS - Promote the Holiday Inn Express products and services using and suggestive selling techniques Holiday Inn Express - Prepare and execute action plans which increase reservation sales and associated business - Record special billing arrangements for groups and conventions - Liaise with Front Office Manager or Finance...

**Responsibilities**: **JOB SUMMARY** **Supervisor, Guest Service** KEY ROLES AND RESPONSIBILITES The Supervisor, Guest Service supports the Manager/Assistant Manager, Guest Service in the daily operations and inventory management of the Guest Service Department within our Serviced Residences. He/she is responsible for the checking in and checking out of...