Reservations and Guest Experience Liaison

Job Role: Reservations and Guest Service Liaison">The role of a Reservations and Instant Services Coordinator is pivotal in delivering exceptional customer service and ensuring seamless operations.This position plays a key part in managing all internal and external communications, setting the tone for our guests' experience.Key Responsibilities:Managing all...

Hotel Reservation ManagerJob DescriptionAs a key member of our reservations team, you will be responsible for ensuring seamless guest experiences and maintaining high performance standards. Your role will involve supporting the reservations team to meet key performance indicators, including conversion rates, abandoned call rates, and call quality...

*** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...

Job Title: Reservations and Guest Experience CoordinatorThe ideal candidate will possess excellent communication skills, a customer-focused attitude, and the ability to multitask in a fast-paced environment.This role is responsible for managing all aspects of guest reservations, including processing requests, changes, and cancellations.Key responsibilities...

POSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions...

Roles & ResponsibilitiesPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests....

Job Role The Reservations and Instant Services Coordinator plays a crucial role in providing exceptional customer service and ensuring seamless operations. This key position is responsible for managing all internal and external calls, setting the tone for our guests' experience. The coordinator will work closely with other departments to promote teamwork...

Additional InformationJob Number Job CategoryReservationsLocationThe Singapore EDITION, 38 Cuscaden Road, Singapore, Singapore, Singapore, 249731ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and...

**Job Number** 24051229 **Job Category** Reservations **Location** The Singapore EDITION, 38 Cuscaden Road, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values...