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Insurance Claims Specialist

2 months ago


Singapore RECRUIT EXPRESS PTE LTD Full time
Insurance Claims Executive Job Description

We are seeking a highly skilled Insurance Claims Executive to join our team at Recruit Express Pte Ltd. As an Insurance Claims Executive, you will play a crucial role in coordinating with Claims Advisors and Customer Service Coordinators to ensure accurate and timely submission of Letter of Demand (LODs).

Key Responsibilities:

  • Coordinate with Claims Advisors on information and documents to support claims negotiation and settlement
  • Negotiate with insurers on claims offers on behalf of customers (un-insured losses claims, loss of use/rental, etc.)
  • Gather, analyse and present evidence/information on complex claims cases to support in getting customers a fair deal on liability judgements and claims offers
  • Provide accurate and timely advices on claims offers and updates on status to Claims Advisors and customers
  • Ensure timely closure of claims and escalate cases to direct manager on overdue / low insurers' offers
  • Submit Refund forms for claims due to customers and/or companies upon receiving insurers' payment confirmation
  • Provide timely updates and details of insurers' claims payments to customers and/or companies. Ensure related reports are updated whenever there is a change in case status
  • Ensure all claims document/information are organised and updated to ensure easy visibility/tracking and retrievable

Requirements:

  • Negotiation skills
  • OS administration skills
  • ECommerce Admin skills
  • CSCS skills
  • Office administration skills
  • Healthcare knowledge
  • Admin activities skills
  • Administration skills
  • General Admin work skills
  • Admin work skills
  • Admin duties skills
  • Customer Service skills
  • General admin skills
  • System admin skills
  • Contract admin skills

How to Apply:

Please send your resume and indicate the role you're interested in to: jocelynchan@recruitexpress.com.sg

Jocelyn Chan Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) EA License No: 99C4599 | Personnel EA License No: R1331820