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Motor Insurance Claims Specialist
1 month ago
Roles & Responsibilities:
As a Motor Insurance Claims Advisor, you will be responsible for overseeing accident reporting and clarifying the claims process to customers. This includes bus captains, taxi/private hire vehicle hirers, and relief drivers. You will also implement effective claims management to meet KPI targets for claims outcomes.
You will collaborate with the team to ensure the company recovers losses from third parties or defends against claims from individuals involved in road accidents. Additionally, you will coordinate with workshops and relevant parties to communicate with third-party insurers, legal representatives, and passengers on behalf of SMRT Buses and Strides Premier Fleet.
Furthermore, you will work with various departments within SMRT Buses, Strides Premier Fleet, and associated agents to pursue any claims effectively.
Requirements:
- Diploma in General Insurance or related field.
- At least 2 years of working experience in Motor insurance claims.
- Proficient in using MS Office Applications.
- Good negotiation, problem solving, and analytical skills.
- Possess excellent written and verbal communications skills.
- Proficient in Microsoft Windows, Word, Outlook and Excel.
Key Skills:
- Vehicle care
- Motors
- Motorcycle
- Claims
- Electric Vehicles
- Handling of claims
