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Export Operations Manager

2 months ago

Singapore STAR CONCORD PTE. LTD. Full time
Job Description

**Job Title:** Export Operations Manager

**Company:** STAR CONCORD PTE. LTD.

**Job Summary:** We are seeking an experienced Export Operations Manager to join our team. The successful candidate will be responsible for overseeing and coordinating the export process, ensuring timely loading of shipments and compliance with regulations.

Key Responsibilities:
  • Export Process Management: Devise and execute strategies to streamline export operations and enhance efficiency.
  • Export Documentation: Prepare, review, and manage export documentation such as bookings, DG declarations, invoices, shipping documents, pre-alerts, and cargo status updates.
  • Freight Management: Collaborate with freight forwarders, carriers, co-loaders, and logistics partners to arrange shipments and negotiate competitive rates.
  • Compliance and Risk Management: Stay informed and up-to-date with international trade laws, regulations, and compliance requirements.
  • Issue Resolution: Address and resolve any issues or delays encountered during the shipment process.
  • Market Analysis and Strategy Development: Analyse market trends, identify potential trade routes, and develop strategies accordingly.
  • Team Collaboration: Work closely with internal teams including sales, customer service, transhipment, and import pricing to ensure seamless export operations.
  • Record Keeping: Maintain precise records of shipment costs in compliance with established procedures and Key Performance Indicators (KPIs) to meet ISO standards.
  • Export SOPs: Adhere to Export Standard Operating procedures (SOPs) while performing assigned duties and responsibilities.
Requirements:
  • Customer Service Skills: Excellent customer service skills with the ability to communicate effectively with internal and external stakeholders.
  • Export and Logistics Knowledge: In-depth knowledge of export and logistics processes, including shipping documentation, freight management, and compliance requirements.
  • Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills with the ability to identify and resolve issues efficiently.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills with the ability to work effectively in a team environment.
  • Microsoft Office: Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint.