IT Support Analyst for Trading and Middle Office Systems

2 weeks ago


Singapore Capula Investment Management LLP Full time

About the Company

Capula Investment Management LLP is a leading global hedge fund headquartered in London. We are committed to helping our employees flourish in their roles by supporting their professional development and offering exposure to challenges they may not encounter in a larger organization.

We are seeking an experienced IT Support Analyst to join our team in Singapore. As an Application and Infrastructure Support Analyst, you will be responsible for providing first-line support for all aspects of IT in our Singapore office, including trading and middle office applications.

You will also be expected to cover overnight batches run in London and support proprietary applications developed in Python and C#. The ideal candidate will have strong communication skills and be eager to utilize their technical skills to support our global trading operations.

Job Requirements

  • Minimum of three years' experience supporting end users within financial services
  • Familiarity with FIS Front Arena or a similar financial suite
  • Experience in a fast-paced, pressurized environment
  • Experience dealing with the Front Office, ideally in a Hedge Fund, is advantageous
  • Calm and easy-going personality, able to empathize with distressed users in a high-performance environment
  • Experience using Python
  • Experience supporting hardware and software for all end-user computing needs within a trade floor/financial services environment
  • Knowledge of Git, Grafana, and Prometheus is highly desirable
  • Understanding of supporting both fixed-line and mobile device solutions
  • Experience maintaining and troubleshooting HP desktop PCs and iOS devices
  • Some understanding of Fixed Income financial products would be beneficial
  • Working knowledge of one or more of FIS Front Arena, Excel, SQL, C# is a plus


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