Service Quality Manager
6 days ago
- Handle feedback and inquiries on licensing matters via outbound calls and emails.
- Communicate effectively with members of the public, providing clear and professional written responses when needed.
- Collaborate with internal and external stakeholders to resolve concerns efficiently.
- Utilize common office tools such as Microsoft Office and Outlook; on-the-job training will be provided for internal systems.
- Adhere to established guidelines for feedback handling to ensure consistency and quality service.
- Take on additional duties as assigned to support the team's operations.
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Quality Assurance Executive
3 weeks ago
Singapore QUALITY MEAT PTE. LTD. Full timeRoles & ResponsibilitiesJob ResponsibilitiesWork closely with all production team on the production process and oversee the day-to-day operations to ensure compliance with AVA, NEA HACCP guidelines and ISO standards Perform the creation and revision of corporate level quality documents that support GMP operations to ensure compliance with GMP guidelines ...
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Director of Service Quality Management
5 days ago
Singapore BYD Automotive Full timeJob DescriptionAt BYD Automotive, we are seeking a highly skilled Director of Service Quality Management to oversee the performance of our service providers. The successful candidate will be responsible for managing service quality management, conducting research on business policies and information, and implementing and managing business policies and...
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Quality Service
3 weeks ago
Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full timeRoles & ResponsibilitiesResponsibilitiesYou will assist in the tasks of the Quality Service and Finance units for the client, with a focus on both quality service and finance support, including:Quality Service tasks:1. Addressing clients' queries over the phone and via emails.2. Attending to walk-in clients.3. Providing administrative support to the QS team...
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Customer Service Assistant
2 days ago
Singapore QUALITY MEAT PTE. LTD. Full timeRoles & ResponsibilitiesCustomer Service Assistant is responsible for ensuring the smooth and efficient processing of sales orders, while also providing excellent customer service. This position requires strong administrative skills, attention to detail, and the ability to work in a fast-paced environment.Sales Order Processing:· Accurately receive,...
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Service Quality Executive
3 weeks ago
Singapore PREMIUM AUTOMOBILES PTE LTD Full timeRoles & ResponsibilitiesWorking Location: 55 Ubi Road 1 Singapore 408699Working Hours:Mondays to Fridays: 0830hrs to 1800hrsAlternate Saturdays: 0830hrs to 1230hrsJob Summary:The Service Quality Executive is responsible for ensuring that customer service operations meet established quality standards. They monitor service interactions, analyze customer...
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Service Quality Executive
3 weeks ago
Singapore PREMIUM AUTOMOBILES PTE LTD Full timeRoles & ResponsibilitiesWorking Location: 55 Ubi Road 1 Singapore 408699Working Hours:Mondays to Fridays: 0830hrs to 1800hrsAlternate Saturdays: 0830hrs to 1230hrsJob Summary:The Service Quality Executive is responsible for ensuring that customer service operations meet established quality standards. They monitor service interactions, analyze customer...
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Service Quality Associate
2 days ago
Singapore VANGUARD HEALTHCARE PTE. LTD. Full timeRoles & ResponsibilitiesThe Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents' well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal...
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Library Service Delivery Manager
6 days ago
Singapore Public Service Division Full time**Company Overview:**The National Library Board (NLB) plays a vital role in nurturing a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore.We strive to provide excellent service delivery that improves the lives of the community. Our flexible, hybrid work environment offers rewarding...
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Assistant Manager, Quality Services Management
4 weeks ago
Singapore AGENCY FOR INTEGRATED CARE PTE. LTD. Full timeRoles & ResponsibilitiesJob Description:Manage customer and stakeholder enquiries and issues via email and phone call, and to ensure a positive customer experience. Identify the issues and concern and provide the relevant advice and resolution. Provide support to the divisions on challenging cases Coordinate and facilitate family conferences between...
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Quality Assurance Director
6 days ago
Singapore RMS Marine & Offshore Service (Singapore) Pte. Ltd. Full timeRequirementsBachelor's degree in Quality Management, Business Management, or related field.Minimum 3-5 years of experience in business process management and quality assurance.Strong understanding of ISO 9001, ISO 14001, ISO 45001, and ISO 22000 Standards.
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Service Quality Executive
2 days ago
Singapore CONNECT CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities:TrainingProvide regular training and guidance to the operations team on quality standards and best practices. Foster strong learning partnership with stakeholders by supporting stakeholders learning needs with departments' learning strategies. Initiate discussions with stakeholders on learning needs analysis and...
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Quality Services Supervisor
6 days ago
Singapore Certis Full timeSelect how often (in days) to receive an alert: CREATE ALERT Quality Services Supervisor (Red-Teaming)Date: 17 Mar 2025Location: Singapore Business Unit: Certis CISCO Aviation Security Pte Ltd About Certis We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we...
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Quality Manager
2 weeks ago
Singapore THE TALENT PEOPLE PTE. LTD. Full timeRoles & ResponsibilitiesRoles & ResponsibilitiesThe Quality Assurance Manager plays a crucial role in business by ensuring that products meet certain standards of quality. To directs or coordinates quality assurance programs and formulate quality control policies. Also, work to improve an organisation's efficiency and profitability by reducing waste....
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Manager, Quality Assurance
3 weeks ago
Singapore STRIDES PREMIER AUTOMOTIVE SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesJob PurposeWe are seeking a detail-oriented Quality Assurance Manager with a minimum experience of 5 years, including prior work within the government sector, to join our dynamic team in the automotive servicing industry.The ideal candidate will ensure that all automotive repairs, maintenance, and services in various workshops meet...
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Manager, Quality Assurance
3 weeks ago
Singapore STRIDES PREMIER AUTOMOTIVE SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesJob PurposeWe are seeking a detail-oriented Quality Assurance Manager with a minimum experience of 5 years, including prior work within the government sector, to join our dynamic team in the automotive servicing industry.The ideal candidate will ensure that all automotive repairs, maintenance, and services in various workshops meet...
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logistics manager
3 weeks ago
Singapore VNT COURIER SERVICE Full timeRoles & ResponsibilitiesStrategically plan and manage logistics, warehouse, transportation and customer services Direct, optimize and coordinate full order cycle Liaise and negotiate with suppliers, manufacturers, retailers and consumers Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency Arrange warehouse,...
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Quality Manager
3 weeks ago
Singapore SINGAPORE AERO ENGINE SERVICES PRIVATE LIMITED Full timeRoles & ResponsibilitiesJob DescriptionProduct SafetyTo provide leadership to the CFT that all work is carried out in compliance with the required standards to ensure conformance to the engineering specifications and requirements of the Company"s Safety Management System and for promoting a product safety culture in the organisation.Safety & QualityTo drive...
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Fund Operations Manager
2 weeks ago
Singapore ADANSONIA FUND MANAGER PRIVATE LIMITED Full timeRoles & ResponsibilitiesThe Company is a Capital Market Services Licence holder regulated by the Monetary Authority of Singapore.Responsibilities:• Work with CEO and manage the day to day operations of the company and funds (currently 2 Private Equity VCC's);• Act as a Representative of the Company;• Oversee and manage the ongoing compliance...
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Assistant Director
6 days ago
Singapore CPF Board Full timeWhat The Role Is At #TeamCPF, you're not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life's uncertainties. We thrive on sharp minds and insightful...
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Quality Manager
4 weeks ago
Singapore HME TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesJob description• Lead and manage the Quality team – QA and QC, to identify issues within the team and department and to develop improvement measures. • Responsible for providing directives for the Quality Assurance Department in meeting management objectives.• Formulate, implement and evaluate quality strategies programs for...