Quality Service

Roles & ResponsibilitiesWorking Location: 55 Ubi Road 1 Singapore 408699Working Hours:Mondays to Fridays: 0830hrs to 1800hrsAlternate Saturdays: 0830hrs to 1230hrsJob Summary:The Service Quality Executive is responsible for ensuring that customer service operations meet established quality standards. They monitor service interactions, analyze customer...

Roles & ResponsibilitiesCustomer Service Assistant is responsible for ensuring the smooth and efficient processing of sales orders, while also providing excellent customer service. This position requires strong administrative skills, attention to detail, and the ability to work in a fast-paced environment.Sales Order Processing:· Accurately receive,...

Roles & ResponsibilitiesWorking Location: 55 Ubi Road 1 Singapore 408699Working Hours:Mondays to Fridays: 0830hrs to 1800hrsAlternate Saturdays: 0830hrs to 1230hrsJob Summary:The Service Quality Executive is responsible for ensuring that customer service operations meet established quality standards. They monitor service interactions, analyze customer...

Roles & ResponsibilitiesThe Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents' well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal...

Select how often (in days) to receive an alert: CREATE ALERT Quality Services Supervisor (Red-Teaming)Date: 17 Mar 2025Location: Singapore Business Unit: Certis CISCO Aviation Security Pte Ltd About Certis We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we...

Roles & ResponsibilitiesResponsibilities:TrainingProvide regular training and guidance to the operations team on quality standards and best practices. Foster strong learning partnership with stakeholders by supporting stakeholders learning needs with departments' learning strategies. Initiate discussions with stakeholders on learning needs analysis and...

RequirementsBachelor's degree in Quality Management, Business Management, or related field.Minimum 3-5 years of experience in business process management and quality assurance.Strong understanding of ISO 9001, ISO 14001, ISO 45001, and ISO 22000 Standards.

Job DescriptionAt BYD Automotive, we are seeking a highly skilled Director of Service Quality Management to oversee the performance of our service providers. The successful candidate will be responsible for managing service quality management, conducting research on business policies and information, and implementing and managing business policies and...

ResponsibilitiesHandle feedback and inquiries on licensing matters via outbound calls and emails.Communicate effectively with members of the public, providing clear and professional written responses when needed.Collaborate with internal and external stakeholders to resolve concerns efficiently.Utilize common office tools such as Microsoft Office and...

Roles & Responsibilities Hiring: Quality Assurance, Customer service (6-Month Contract) Location: Funan (first few months), then Ubix (Ubi MRT) Employment Type: 6-Month Contract (Possible Extension) Working Hours: Monday - Friday, 8:30 AM - 6:15 PMSalary: up to 4KContract: 6 months Key Responsibilities: Monitor & evaluate channel operations for...

Roles & ResponsibilitiesResponsibilitiesYou will assist in the tasks of the Quality Service and Finance units for the client, with a focus on both quality service and finance support, including:Quality Service tasks:1. Addressing clients' queries over the phone and via emails.2. Attending to walk-in clients.3. Providing administrative support to the QS team...

Job SummaryWe are seeking an experienced Customer Experience & CRM Manager to join our team at Staffking Pte Ltd. As a key member of our organization, you will be responsible for managing customer feedback, improving service quality, and maintaining strong relationships with our customers.Key Responsibilities:Develop and implement strategies to enhance...

Select how often (in days) to receive an alert: CREATE ALERT Quality Services Supervisor (Red-Teaming)Date: 17 Mar 2025Location: Singapore Business Unit: Certis CISCO Aviation Security Pte Ltd About Certis We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we...

Roles & ResponsibilitiesJob scope:- Prepare food items for ready consumption (e.g. cooking, toasting, reheating)- Portion, assemble and/or package menu dishes and other food items- Clean food preparation areas, kitchen stations, equipment, tables, cutlery- Provide counter service (e.g. greet customers, recommend food items), where needed- Collect payment...

Roles & ResponsibilitiesJob scope:- Prepare food items for ready consumption (e.g. cooking, toasting, reheating)- Portion, assemble and/or package menu dishes and other food items- Clean food preparation areas, kitchen stations, equipment, tables, cutlery- Provide counter service (e.g. greet customers, recommend food items), where needed- Collect payment...

Roles & ResponsibilitiesAsistant SupervisorRoles and responsibilities:1. Arranging duties2. Supervise daily work done3.Setting SOP4.Administrative work5.Knowledge of the chemical6.schedule planning7. Running sales8.handle clients complaint9. handling staff10.Doing project proposal11.Willing to take charge of few places12.Willing to work split shifts,...

Roles & ResponsibilitiesHegen is a multi-award winning organization specializing in mother and baby products. Our mission is to empower mothers in their breastfeeding journey and ease the transition into parenthood through meaningful products and services. As one of the top 10 fastest growing companies in Singapore, Hegen takes pride in creating innovative...

Roles & ResponsibilitiesAbout NETSThe NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.The Group operates Singapore's national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using...

Roles & ResponsibilitiesJob Description:Handling daily enquiries and escalations received from the public via emails and phone calls Handing daily sorting/triaging of incoming cases from public Support the team's administrative tasks and undertake other ad-hoc assignments when requiredRequirements:Min O level qualification Ability to work under minimal...

Roles & ResponsibilitiesJob Description:Manage customer and stakeholder enquiries and issues via email and phone call, and to ensure a positive customer experience. Identify the issues and concern and provide the relevant advice and resolution. Provide support to the divisions on challenging cases Coordinate and facilitate family conferences between...