Director of Service Quality Management

4 days ago


Singapore BYD Automotive Full time
Job Description

At BYD Automotive, we are seeking a highly skilled Director of Service Quality Management to oversee the performance of our service providers. The successful candidate will be responsible for managing service quality management, conducting research on business policies and information, and implementing and managing business policies and marketing activities.

Key Responsibilities:
• Manage service provider performance assessments
• Oversee service quality management
• Conduct research on business policies and information
• Implement and manage business policies and marketing activities
• Manage after-sales channels, including ensuring the implementation and updating of store standards
• Develop and manage third-party service providers
• Facilitate the signing of after-sales service agreements with service providers

Requirements:
Minimum Bachelor's degree preferably in marketing or project management
At least 2 years of experience in after-sales operations management or related work at an OEM or automotive importer
Strong service awareness and communication/coordinating skills

  • Singapore LEAD GENERAL F&B MANAGEMENT CO. PTE. LTD. Full time

    Culinary Services DirectorWe are seeking an experienced Culinary Services Director to lead our culinary team. The ideal candidate will have a strong background in kitchen management, menu development, and food safety and hygiene practices.Main Responsibilities:- Develop and implement new menus and recipes to meet changing customer preferences.- Oversee...

  • Quality Director

    2 weeks ago


    Singapore EPM Scientific - Phaidon International Full time

    Our client is a global leader in life sciences and biopharmaceuticals, offering unparalleled opportunities to impact healthcare. The Quality Director will play a crucial role in leading and inspiring quality teams, ensuring the highest standards of quality, directly impacting the safety and efficacy of life-saving treatments for patients worldwide.Roles and...


  • Singapore RMS Marine & Offshore Service (Singapore) Pte. Ltd. Full time

    RequirementsBachelor's degree in Quality Management, Business Management, or related field.Minimum 3-5 years of experience in business process management and quality assurance.Strong understanding of ISO 9001, ISO 14001, ISO 45001, and ISO 22000 Standards.


  • Singapore QUALITY MEAT PTE. LTD. Full time

    Roles & ResponsibilitiesJob ResponsibilitiesWork closely with all production team on the production process and oversee the day-to-day operations to ensure compliance with AVA, NEA HACCP guidelines and ISO standards Perform the creation and revision of corporate level quality documents that support GMP operations to ensure compliance with GMP guidelines ...


  • Singapore Alcon Full time

    Company Overview: At Alcon, we prioritize innovation and excellence in eye care. Our mission is to drive meaningful work that improves patients' lives.Job Description: As a Quality Operations Director, you will oversee the manufacturing process to ensure compliance with regulatory requirements. This includes site validation, Computer System Validation (CSV),...


  • Singapore SOUTH CENTRAL COMMUNITY FAMILY SERVICE CENTRE LIMITED Full time

    Roles & ResponsibilitiesAbout SCCFSCFormerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and...


  • Singapore SOUTH CENTRAL COMMUNITY FAMILY SERVICE CENTRE LIMITED Full time

    Roles & ResponsibilitiesAbout SCCFSCFormerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and...


  • Singapore EPM Scientific - Phaidon International Full time

    Company Overview: Our client is a global leader in life sciences and biopharmaceuticals, offering unparalleled opportunities to impact healthcare. The Regional Quality Director will play a crucial role in leading and inspiring quality teams, ensuring the highest standards of quality, and directly impacting the safety and efficacy of life-saving treatments...


  • Singapore Singapore Institute of Technology Full time

    Assistant Director, Office of SITizen Experience Job no: 498837Department: Office of SITizen Experience Contract type: Permanent, Contract Apply now The Office of SITizen Experience (OSE) is seeking a creative, versatile and highly motivated individual who thrives in dynamic, fast-paced environments to serve as the Team Lead for two functional areas or...


  • Singapore DELL GLOBAL B.V. (Singapore Branch) Full time

    Roles & ResponsibilitiesQuality is everything at Dell Technologies. It's what we're known for and we build it into all our processes. In Quality Engineering we play a central role by developing, implementing as well as maintaining technical quality assurance and control systems. We look for ways to improve the inspection, verification and validation of our...


  • Singapore H.O.T MANAGEMENT & SERVICES LLP Remote Work Freelance Full time

    Roles & ResponsibilitiesDirector (General Renovation Contractor Company)Salary: $10,000 - $15,000 per monthAbout UsH.O.T MANAGEMENT & SERVICES LLP is a leading general renovation contractor specializing in high-quality residential and commercial renovation projects. We are committed to excellence, innovation, and customer satisfaction, delivering top-tier...

  • Assistant Director

    5 days ago


    Singapore CPF Board Full time

    What The Role Is At #TeamCPF, you're not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life's uncertainties. We thrive on sharp minds and insightful...


  • Singapore Exceltec Property Management Pte Ltd Full time

    Job DescriptionWe are seeking an experienced Cleaning Management Specialist to join our team at Exceltec Property Management Pte Ltd.The successful candidate will be responsible for managing the organisation's cleaning operations, including overseeing the management of resources on project sites, directing and monitoring business operations, developing...

  • Assistant Director

    3 weeks ago


    Singapore CENTRAL PROVIDENT FUND BOARD Full time

    Roles & ResponsibilitiesAt #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.We thrive on sharp minds and insightful...


  • Singapore H.O.T MANAGEMENT & SERVICES LLP Full time

    Roles & ResponsibilitiesDirector (General Renovation Contractor Company)Salary: $10,000 - $15,000 per monthAbout UsH.O.T MANAGEMENT & SERVICES LLP is a leading general renovation contractor specializing in high-quality residential and commercial renovation projects. We are committed to excellence, innovation, and customer satisfaction, delivering top-tier...


  • Singapore Jumbo Group Of Restaurants Pte Ltd Full time

    Job DescriptionAt Jumbo Group Of Restaurants Pte Ltd, we are seeking a seasoned Restaurant Operations Director to oversee the daily operations of our restaurants. This is an exciting opportunity for an experienced professional to join our team and contribute to the success of our business.Responsibilities:- Develop and implement strategies to improve...


  • Singapore Monetary Authority of Singapore Full time

    About the Role:We are seeking an experienced Director of Infrastructure Operations to lead our technology infrastructure services, end user computing environment and workspace, business continuity and recovery of company's information systems.As a key member of our leadership team, you will be responsible for reviewing policies, managing resources and...


  • Singapore PALL FILTRATION PTE LTD Full time

    Roles & ResponsibilitiesAre you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.You’ll thrive in a culture of belonging where...

  • Culinary Director

    2 days ago


    Singapore SINGAPURA CHAMBERS OF SECRETS PTE. LTD. Full time

    Roles & ResponsibilitiesCulinary Director – Permata SingaporeAbout Permata Singapore:Nestled in the historic Gedung Kuning, Permata Singapore is a distinguished dining destination renowned for its progressive Nusantara cuisine. We offer a modern interpretation of Malay, Indonesian, and Thai culinary traditions, combining rich heritage with contemporary...

  • Director

    4 weeks ago


    Singapore UNIQUE PLAN MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesA successful Director uses independent judgment and looks at the larger picture to manage company-wide initiatives that help achieve long-term goals. Common duties and responsibilities for a Director include:Supervising, mentoring and managing a small group of managers Maintaining relationships with clients, partners and other...