Director of Infrastructure Operations

3 days ago


Singapore Monetary Authority of Singapore Full time

About the Role:

We are seeking an experienced Director of Infrastructure Operations to lead our technology infrastructure services, end user computing environment and workspace, business continuity and recovery of company's information systems.

As a key member of our leadership team, you will be responsible for reviewing policies, managing resources and meeting organisational vision and goals. You will also play a key role in inspiring a team of staff and enhancing staff capabilities.

The successful candidate will have at least 15 years of experience in infrastructure and operations and / or information systems, with at least 5 years of experience at the management level handling large cross-functional teams.

Key Responsibilities:
  • Assess current and future needs, formulate strategic plans, propose and implement innovative solutions to achieve a cost-effective and scalable IT infrastructure that meets the organisation's needs.
  • Oversee the overall effectiveness and efficiency of IT Infrastructure services and operations such as Cloud, Data centre, servers etc, adhere to standards and guidelines to ensure high levels of customer satisfaction, minimise outages and drive timely recovery of high severity outage affecting IT operations.
  • Monitor performance of the IT Infrastructure and establish plans for necessary technology refresh and expansion needs.
  • Create, lead and motivate a team in developing and delivering timely, high quality, scalable, extensible, cost effective solutions to overall day-to-day IT operations.

The ideal candidate will possess suitable academic qualifications in Information Technology, Computer Science or related field and have relevant post-graduate academic qualifications.

Possess leadership qualities, good people and collaboration skills, good presentation, verbal and written communications skills. Experience in infrastructure and operational support in a large, enterprise environment, IT best practices (e.g. ITIL), and managing third party service providers. Excellent working knowledge of Windows, UNIX, Linux, VMware, Storage Area Network, Oracle or Microsoft database technologies and administration required.



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