Director, Quality Engineering

2 days ago


Singapore DELL GLOBAL B.V. (Singapore Branch) Full time
Roles & Responsibilities

Quality is everything at Dell Technologies. It's what we're known for and we build it into all our processes. In Quality Engineering we play a central role by developing, implementing as well as maintaining technical quality assurance and control systems. We look for ways to improve the inspection, verification and validation of our finished products. Our team defines strategy – not to mention governance – for the implementation of quality standards and methodology. In addition to participating in the review of engineering designs, we assist customers or engineers in gathering and analyzing data.

Join us to do the best work of your career and make a profound social impact as a Director Quality Engineer on our Quality Engineering Team in Singapore.

What you'll achieve
Responsible for Repair Quality Engineering and Test Engineering, in Services Parts. Responsible for design and development activities associated with technical quality assurance protocols/methods. To ensure the products, processes, and systems are in compliance with both company quality assurance standards, applicable government regulations, and customer requirements. Collaborates with cross-functional teams, performs inspections, analyzes data, and drives continuous improvement to maintain high-quality standards throughout the product development lifecycle. Evaluates and analyzes the efforts in organizing, documenting, and interpreting support documents and records, reviews product roadmaps, and collaborates with customers to evaluate product performance, identify gaps, and drive solutions

You will:

  • Directs the strategic and operational objectives of their organization
  • Manages their organization's staffing needs, guides the career development, and drives performance and pay discussions of team members
  • Drives improvements in usability, customer, and product metrics to comply with industry standards, such as NPS(Net Promoter Score)/NSS(Net Satisfaction Score), IFIR(Initial Field Incident Rate)/FIR(Field Incident Rate), or other standards, and the quality of systems, peripherals, and software, as experienced by customers
  • Ensures quality goals and performance measurements are met, monitors quality results, and identifies exceptions requiring investigation
  • Drives investigation, capture, root cause failure analysis, containment, corrective actions, and process improvements to prevent issue recurrence

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements

  • Conducts quality post-mortem and documents lessons learned and recommendations to prevent recurrence of quality issues
  • Works with customers and customer feedback to drive product improvement through the development process
  • Program management of quality deliverables/processes during the development lifecycle process, such as the phase review process
  • Inspects and tests in-process raw materials, production equipment, and finished products
  • Original Design Manufacturer (ODM)/Supplier and Third Party Repair Partners engagement to drive quality improvements and consistency with all other accountabilities

Desirable Requirements

  • Typically requires 15+ years of related experience in a professional role with a Bachelor's degree; or 12+ years and a Master's degree; or a PhD with 8+ years experience; or equivalent experience
  • Typically requires 10+ years diversified leadership, planning, communication, organization and people motivation skill (or equivalent experience)
Tell employers what skills you have

Usability
Test Equipment
Quality Assurance
DMAIC
Investigation
Test Engineering
Raw Materials
Interpreting
Program Management
Quality Engineering
Engineering Design
Training Leadership
Product Development
Product Improvement
Failure Analysis

  • Singapore ST Engineering Full time

    Project ResponsibilitiesAs an Engineering Project Director, you will be responsible for managing integration of various components of the project, including hardware, software installation, testing, business process review, redesign, application development, migration, and data conversion.You will also manage project activities to ensure timely delivery,...


  • Singapore MTC Consulting Pte. Ltd. Full time

    Job Title: Quality Control DirectorAbout the Company:MTC Consulting Pte. Ltd. is a leading consulting firm that provides expert services in quality management and assurance. We are seeking a highly experienced Quality Control Director to join our team and lead our quality assurance efforts.Key Responsibilities:Supervise and manage quality control activities,...

  • Quality Director

    3 days ago


    Singapore Bulten AB Full time

    Job Summary:Bulten AB is seeking an experienced Quality Director - QA Operations to lead and direct the operations of the QA Department.In this role, you will implement and manage company certification audits, sustainability compliance, and customer audits and requirements.You will also lead and provide support to Quality Engineers in the operations of the...


  • Singapore Toshiba Tec Full time

    Quality Assurance and Delivery DirectorToshiba Tec is seeking an experienced quality assurance and delivery director to join our team. The successful candidate will have a proven track record of managing quality assurance and delivery processes for new product launches.Key Responsibilities:Manage quality, cost, and delivery of assigned product typesDevelop...


  • Singapore Boilermaster Full time

    Job RequirementsWe are seeking a Quality Assurance and Operations Director to join our team at Boilermaster. The successful candidate will be responsible for ensuring compliance with safety and quality standards during the fabrication and maintenance phases of our marine boiler manufacturing processes. They will also collaborate with engineering teams to...


  • Singapore SKY CAPITAL Full time

    Job Title: Quality Control DirectorWe are seeking a highly skilled Quality Control Director to join our team at SKY CAPITAL. In this role, you will be responsible for ensuring that our products or services meet the highest quality standards.About the RoleThe successful candidate will be responsible for developing and implementing quality control procedures,...


  • Singapore Flintex Consulting Pte Ltd Full time

    **Job Title:** Quality Improvement DirectorWe are seeking a highly experienced and skilled individual to join our team as a Quality Improvement Director. In this role, you will be responsible for driving quality improvement initiatives across our organization, ensuring compliance with regulatory requirements and internal standards.The ideal candidate will...


  • Singapore TransPak Singapore Pte Ltd Full time

    Quality Leadership OpportunityThe Director of Quality Management will be responsible for leading a team of QC staff to identify areas for improvement and develop strategies to address quality control issues. This is a challenging and rewarding role that requires a high degree of expertise and leadership ability.

  • Quality Engineer

    1 week ago


    Singapore ST ENGINEERING AEROSPACE SERVICES COMPANY PTE. LTD. Full time

    Roles & ResponsibilitiesST Engineering is a global technology, defence and engineering group with a diverse portfolio of businesses across the aerospace, smart city, defence and public security segments. The Group harnesses technology and innovation to solve real-world problems, enabling a more secure and sustainable world. Headquartered in Singapore, it has...

  • Quality Engineer

    1 week ago


    Singapore ST ENGINEERING AEROSPACE SERVICES COMPANY PTE. LTD. Full time

    Roles & ResponsibilitiesST Engineering is a global technology, defence and engineering group with a diverse portfolio of businesses across the aerospace, smart city, defence and public security segments. The Group harnesses technology and innovation to solve real-world problems, enabling a more secure and sustainable world. Headquartered in Singapore, it has...

  • Quality Engineer

    6 days ago


    Singapore ST ENGINEERING AEROSPACE SERVICES COMPANY PTE. LTD. Full time

    Roles & ResponsibilitiesST Engineering is a global technology, defence and engineering group with a diverse portfolio of businesses across the aerospace, smart city, defence and public security segments. The Group harnesses technology and innovation to solve real-world problems, enabling a more secure and sustainable world. Headquartered in Singapore, it has...


  • Singapore PALL FILTRATION PTE LTD Full time

    Roles & ResponsibilitiesAre you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.You’ll thrive in a culture of belonging where...

  • Quality Director

    5 days ago


    Singapore EPM Scientific - Phaidon International Full time

    Our client is a global leader in life sciences and biopharmaceuticals, offering unparalleled opportunities to impact healthcare. The Quality Director will play a crucial role in leading and inspiring quality teams, ensuring the highest standards of quality, directly impacting the safety and efficacy of life-saving treatments for patients worldwide.Roles and...


  • Singapore Koyo Engineering (S.E. Asia) Pte Ltd Full time

    About the RoleThe Engineering Services Director will be responsible for overseeing all aspects of engineering services, including maintenance, repairs and upgrades to existing facilities.This involves coordinating with internal stakeholders to identify priorities and develop effective solutions to meet business needs.The successful candidate will have...

  • Quality Director

    3 days ago


    Singapore EPM Scientific - Phaidon International Full time

    At , we seek a Quality Director to drive our mission of improving global healthcare. This pivotal role will lead and inspire quality teams, ensuring unparalleled standards of quality that directly impact the safety and efficacy of life-saving treatments worldwide. Key Responsibilities: Team Leadership : Foster high-performing teams that excel in meeting...


  • Singapore TECSON ENGINEERING PTE LTD Full time

    Roles & ResponsibilitiesAbout Us:Tecson Engineering is a leading electrical engineering company specializing in projects for the SMRT and public transportation sector. We pride ourselves on delivering high-quality, safe, and reliable solutions for our clients, ensuring the efficient operation of Singapore's rail network.Position Overview:We are seeking a...


  • Singapore TECSON ENGINEERING PTE LTD Full time

    Roles & ResponsibilitiesAbout Us:Tecson Engineering is a leading electrical engineering company specializing in projects for the SMRT and public transportation sector. We pride ourselves on delivering high-quality, safe, and reliable solutions for our clients, ensuring the efficient operation of Singapore's rail network.Position Overview:We are seeking a...


  • Singapore TECSON ENGINEERING PTE LTD Full time

    Roles & ResponsibilitiesAbout Us:Tecson Engineering is a leading electrical engineering company specializing in projects for the SMRT and public transportation sector. We pride ourselves on delivering high-quality, safe, and reliable solutions for our clients, ensuring the efficient operation of Singapore’s rail network.Position Overview:We are seeking a...


  • Singapore Tungsan Food Industries Pte Ltd Full time

    About the JobWe are seeking a highly skilled Quality Control Director to join our team at Tungsan Food Industries Pte Ltd. As a key member of our management team, you will be responsible for ensuring the highest level of quality in all our products.Your key responsibilities will include:Developing and implementing strategies to improve quality and...


  • Singapore Manfield Employment Services Pte Ltd Full time

    We are looking for a highly motivated Quality Control Director to lead our Food & Beverage business unit.About the JobThe successful candidate will be responsible for planning, leading, and managing QC Finished Goods for both Powder and Liquid Teams. This includes a strong knowledge in Flavor Chemistry and equipped with good Sensory capability.