Service Quality Improvement Executive

4 days ago


Singapore STAFFKING PTE LTD Full time
Job Summary

We are seeking an experienced Customer Experience & CRM Manager to join our team at Staffking Pte Ltd. As a key member of our organization, you will be responsible for managing customer feedback, improving service quality, and maintaining strong relationships with our customers.

Key Responsibilities:

  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Manage the CRM system, ensuring accurate and up-to-date customer data and feedback.
  • Respond to customer complaints and feedback, resolving issues promptly and efficiently.
  • Collaborate with internal teams to address customer concerns and implement improvements.
  • Provide actionable insights and recommendations to inform business decisions.


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