Service Quality Improvement Executive
4 days ago
We are seeking an experienced Customer Experience & CRM Manager to join our team at Staffking Pte Ltd. As a key member of our organization, you will be responsible for managing customer feedback, improving service quality, and maintaining strong relationships with our customers.
Key Responsibilities:
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Manage the CRM system, ensuring accurate and up-to-date customer data and feedback.
- Respond to customer complaints and feedback, resolving issues promptly and efficiently.
- Collaborate with internal teams to address customer concerns and implement improvements.
- Provide actionable insights and recommendations to inform business decisions.
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Executive, Quality Improvement and Research
1 week ago
Singapore National Healthcare Group Corporate Office (HQ) Full timeThe Senior/Executive of the Population Health Office’s Office of Clinical Governance (POP OCG) will support the development and operationalization of PHC’s Quality and Research support needs. This includes relevant areas within the NHG Quality and Safety Plan (e.g. quality improvement initiatives, quality improvement capability and culture building, and...
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Training & Quality Improvement Executive
5 days ago
Singapore JobStudio Full timeJob Scope Provide administrative support and help organize programs and activities related to Lean Management and Quality Improvement. Assist in managing, tracking, and coordinating quality-related projects, initiatives, and training sessions. Support and help implement programs and activities for Quality Service Certification. Help organize and manage...
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Quality Assurance Executive
3 weeks ago
Singapore QUALITY MEAT PTE. LTD. Full timeRoles & ResponsibilitiesJob ResponsibilitiesWork closely with all production team on the production process and oversee the day-to-day operations to ensure compliance with AVA, NEA HACCP guidelines and ISO standards Perform the creation and revision of corporate level quality documents that support GMP operations to ensure compliance with GMP guidelines ...
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Quality Assurance Executive
1 week ago
Singapore QUALITY MEAT PTE. LTD. Full timeJob Responsibilities Work closely with all production team on the production process and oversee the day-to-day operations to ensure compliance with AVA, NEA HACCP guidelines and ISO standards. Perform the creation and revision of corporate level quality documents that support GMP operations to ensure compliance with GMP guidelines. Assist to contribute to...
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Service Quality Executive
3 weeks ago
Singapore PREMIUM AUTOMOBILES PTE LTD Full timeRoles & ResponsibilitiesWorking Location: 55 Ubi Road 1 Singapore 408699Working Hours:Mondays to Fridays: 0830hrs to 1800hrsAlternate Saturdays: 0830hrs to 1230hrsJob Summary:The Service Quality Executive is responsible for ensuring that customer service operations meet established quality standards. They monitor service interactions, analyze customer...
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Service Quality Executive
3 weeks ago
Singapore PREMIUM AUTOMOBILES PTE LTD Full timeRoles & ResponsibilitiesWorking Location: 55 Ubi Road 1 Singapore 408699Working Hours:Mondays to Fridays: 0830hrs to 1800hrsAlternate Saturdays: 0830hrs to 1230hrsJob Summary:The Service Quality Executive is responsible for ensuring that customer service operations meet established quality standards. They monitor service interactions, analyze customer...
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Service Quality Executive
20 hours ago
Singapore CONNECT CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities:TrainingProvide regular training and guidance to the operations team on quality standards and best practices. Foster strong learning partnership with stakeholders by supporting stakeholders learning needs with departments' learning strategies. Initiate discussions with stakeholders on learning needs analysis and...
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Service Improvement Manager
4 days ago
Singapore MIMS Pte Ltd Full timeJob Description\We are seeking a skilled Product Executive to join our team at MIMS Pte Ltd. In this role, you will be responsible for developing and implementing new user services that enhance the overall experience of our users.\\Your key responsibilities will include:\- Developing and proposing new service ideas or enhancements to improve the MIMS user...
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Search Quality Improvement Expert
3 days ago
Singapore TIKTOK PTE. LTD. Full timeTikTok Search is a crucial component of our platform, and we are looking for a skilled Machine Learning engineer to join our team.About the RoleThis role requires a strong background in machine learning and software engineering, as well as excellent communication and teamwork skills.Main ResponsibilitiesOptimize the search quality in point of interest and...
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Healthcare Quality Improvement Manager
5 days ago
Singapore JobStudio Full timeRequirementsYou must have a Bachelor's Degree in Business Management / Health Sciences related and at least 3 years of relevant working experience. In addition, you must be able to demonstrate strong organizational and communication skills, as well as a passion for quality improvement. If you are a results-driven and detail-oriented individual who is eager...
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Business Development Managers
4 weeks ago
Singapore SERVICE QUALITY CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesKey Responsibilities Identify, develop & follow-up on new sales leads for corporate training products and consultancy services. Responsible for end-to-end account business planning including research, documentation, account planning and internal coordination to ensure that each account has a clear and actionable plan that best meets...
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Quality Executive
19 hours ago
Singapore SANKYU (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesDuties & Responsibilities:Oversee and guide the Quality team to ensure effective quality control across the entire warehouse department. Collaborate with the Warehouse Manager to review and refine work instructions, ensuring clear and efficient operational procedures. Plan and conduct education and training programs to enhance the...
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Process Improvement Specialist
4 days ago
Singapore People Profilers Full timeThe Process Improvement Specialist RoleWe are seeking a highly skilled Process Improvement Specialist to join our team at People Profilers. The successful candidate will be responsible for improving the efficiency and effectiveness of our quality management systems, including establishing and maintaining management systems, planning and executing audits, and...
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Service Quality Associate
20 hours ago
Singapore VANGUARD HEALTHCARE PTE. LTD. Full timeRoles & ResponsibilitiesThe Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents' well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal...
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Pharmacist - Clinical Services Specialist
4 days ago
Singapore BTI Executive Search Pte Ltd Full timeAbout the RoleBTI Executive Search Pte Ltd seeks a dedicated and experienced Pharmacist to provide comprehensive pharmaceutical services in both inpatient and outpatient settings. The successful candidate will be responsible for dispensing medications accurately, reviewing prescriptions, and providing medication counseling to patients and healthcare...
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Senior Ship Crewing Executive
3 weeks ago
Singapore EXECUTIVE OFFSHORE PTE. LTD. Full timeRoles & ResponsibilitiesExecutive Offshore was established to provide high quality services to the offshore industry. The company operates an exclusive fleet of modern offshore vessels to cater to clients requiring quality offshore support services in the Oil and Gas Industry.Executive Offshore is part of Executive Group, an ensemble of seven maritime...
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Senior Ship Crewing Executive
3 weeks ago
Singapore EXECUTIVE OFFSHORE PTE. LTD. Full timeRoles & ResponsibilitiesExecutive Offshore was established to provide high quality services to the offshore industry. The company operates an exclusive fleet of modern offshore vessels to cater to clients requiring quality offshore support services in the Oil and Gas Industry.Executive Offshore is part of Executive Group, an ensemble of seven maritime...
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Quality Assurance Executive
3 weeks ago
Singapore JADE ENGINEERING PTE. LTD. Full timeRoles & ResponsibilitiesSUMMARY· This position is responsible for monitoring the effectiveness and continuous improvement of the company's quality management system.· The Quality Executive will conduct and lead internal and supplier quality audits.· The Quality Executive will support surveillance audits conducted by certifying authorities / national...
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Quality Assurance Executive
3 weeks ago
Singapore WECRUIT PTE. LTD. Full timeRoles & ResponsibilitiesGeneral ResponsibilitiesEnsure that all services provided by the centres meet or exceed internal standards and quality assurance guidelines. Conduct audits to ensure regulatory compliance, reviewing internal processes and procedures, and identifying high-risk non-compliance areas in line with regulatory standards. Participate in...
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IT Quality Assurance Executive
3 weeks ago
Singapore AMBER CREATIVE PTE. LTD. Full timeRoles & ResponsibilitiesAs a QA Executive for Amber, you will play a key role in ensuring the overall quality and performance of the product NextGen Management Systems as well as client websites/applications. You will be responsible for designing and executing test plans, troubleshooting issues, and collaborating with cross-functional teams to deliver a...