Service Improvement Manager

**Company Overview:**The National Library Board (NLB) plays a vital role in nurturing a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore.We strive to provide excellent service delivery that improves the lives of the community. Our flexible, hybrid work environment offers rewarding...

Job SummaryWe are seeking an experienced Customer Experience & CRM Manager to join our team at Staffking Pte Ltd. As a key member of our organization, you will be responsible for managing customer feedback, improving service quality, and maintaining strong relationships with our customers.Key Responsibilities:Develop and implement strategies to enhance...

**Our Vision:**The National Library Board (NLB) envisions a future where everyone has access to knowledge and information, empowering them to make informed decisions and improve their lives.To achieve this vision, we need talented individuals who share our passion for delivering exceptional service. As a key member of our team, you will contribute to...

Operations Improvement ManagerWe are seeking an experienced Operations Improvement Manager to lead our efforts in streamlining business processes and improving operational efficiency.Main Responsibilities:Lead cross-functional teams to analyze business processes and identify opportunities for improvement.Develop and implement process improvements to enhance...

Roles & ResponsibilitiesLook for opportunities to further improve professionally. Demonstrate personal accountability for the attainment of objectives. Keep current with industry best practices and monitor competitors' activity. Communicate effectively through actively listening, clearly delivering information, and providing constructive criticism to all...

About Allied Search Pte. Ltd.We are on the lookout for a Process Improvement Manager to enhance our operational efficiency.The successful candidate will be responsible for:Developing and implementing process improvements to optimize our operations.Collaborating with team members to ensure effective project execution and meeting deadlines.Fostering open...

Job SummaryThe Public Service Division is seeking a skilled and experienced professional to fill the role of Constituency Manager. In this position, you will be responsible for developing and implementing plans for the growth and development of Grassroots Organizations (GROs) and the community.As a Constituency Manager, you will work closely with GROs,...

(What the role is)The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...

Roles & ResponsibilitiesStrategically plan and manage logistics, warehouse, transportation and customer services Direct, optimize and coordinate full order cycle Liaise and negotiate with suppliers, manufacturers, retailers and consumers Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency Arrange warehouse,...

This challenging role involves leading the development and implementation of strategic plans to continuously elevate service levels and introduce new services.Responsibilities:Spearhead process improvement initiatives, identifying opportunities to enhance the AP processDevelop and implement training programs to improve the OCR tool's automatic recognition...

Main Responsibilities:Maintain documentation of audit findings, system checks, and process buyoff outcomes.Identify areas for improvement and implement corrective actions to enhance efficiency and quality of manufacturing processes.

Roles & ResponsibilitiesThe Company is a Capital Market Services Licence holder regulated by the Monetary Authority of Singapore.Responsibilities:• Work with CEO and manage the day to day operations of the company and funds (currently 2 Private Equity VCC's);• Act as a Representative of the Company;• Oversee and manage the ongoing compliance...

About Dynamic Human Capital Pte Ltd: At Dynamic Human Capital Pte Ltd, we are committed to providing high-quality surgical care services that meet the needs of our patients. As a key member of our team, the Surgical Care Services Manager will play a crucial role in achieving this goal by leading a team, overseeing projects, improving processes, and...

Micron Technology, Inc. is committed to delivering high-quality products and services to our customers.About the JobWe are seeking an experienced Process Improvement Expert to join our team. The ideal candidate will have a strong background in process improvement and be able to effectively analyze and improve processes to drive business...

Roles & ResponsibilitiesEnsuring restaurant staffs are hiring and retaining team members to help improve productivity and quality of the guest experience Business Management-Support the General Manager in managing food and labor costs to increase Restaurant profitability Manage the requirements for health and safety training across all outlets and ensure...

About UsWe are the Public Service Division, the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation.Our mission is to empower our people to master their craft through robust learning and development opportunities, enabling them to make meaningful contributions to society.We are committed to fostering an inclusive...

Undertake the role of the product owner for WSG’s job portal (MCF) Responsibilities Undertake the role of the product owner for WSG’s job portal (MyCareersfuture.sg) using Agile development. Manage product strategy, roadmap and lifecycle from internal resources, teams, capabilities and vendors from ideation to rapid concept prototyping. Ability to break...

RequirementsYou must have a Bachelor's Degree in Business Management / Health Sciences related and at least 3 years of relevant working experience. In addition, you must be able to demonstrate strong organizational and communication skills, as well as a passion for quality improvement. If you are a results-driven and detail-oriented individual who is eager...

Roles & ResponsibilitiesManagement executives focus on improving leadership and management systems within a company, implementing guidance systems for staff members, tracking manager performance and satisfaction, and so on.studying policies and procedures to improve them improving company compliance to policies implementing guidance systems for staff...

About the JobThis role offers an exceptional opportunity for a seasoned mariner to make a meaningful contribution to the regulation of pilotage services and management of port infrastructure in the Port of Singapore.Key ResponsibilitiesPromote maritime safety by regulating pilotage services, upholding high standards of competence among pilots.Engage with...