Business Development Reservation Specialist
8 hours ago
As a Business Development Reservation Specialist at Far East Organization, you will be part of a dynamic Central Reservations team that manages 18 hotels and 8 Serviced Residences.
About the Role
- This is an exciting opportunity to handle reservations received via all channels in a timely and accurate manner according to Standard Operating Procedures (SOPs).
- You will liaise with bookers and hotels/sales teams to ensure a smooth pre-arrival experience for our guests.
- Maintain up-to-date information on all promotions and hotel details to maximize opportunities through upselling techniques.
- E nsure proper filing and recording of all correspondences, while adhering to departmental policies and procedures.
- Support management as needed to drive business growth and excellence.
About You
- A minimum Diploma in any field is required; knowledge of Property Management Systems will be an added advantage.
- Proficiency in MS Office, email systems, and reservations systems will also be beneficial.
- The ideal candidate must possess high levels of customer service skills, strong communication, and administration abilities.
- Able to adapt to a fast-paced environment, work independently as well as within a team, and be available to work shifts, including weekends and public holidays (off-in-lieu if working on Public Holidays).
What We Offer
- We offer an attractive estimated salary range of SGD $45,000 - $65,000 per annum, commensurate with experience and qualifications.
- A competitive benefits package that includes opportunities for career growth and professional development.
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