Hotel Reservation Sales Specialist

1 month ago


Singapore Marriott International Full time
Job Summary

We are seeking a skilled and detail-oriented Hotel Reservation Sales Specialist to join our team at Marriott International. As a key member of our reservations department, you will be responsible for handling hotel room sales and ensuring the smooth operation of our reservation process.

About the Job
  • Process and follow up on all FIT and group reservations to ensure timely delivery of services
  • Take charge of the systematic and orderly filing of all reservation correspondence and maintain an effective trace system for all bookings
  • Liaise with relevant departments (Sales & Marketing, Catering Sales, Front Office, Food & Beverage) for all group-related coordination and assist in the group's check-in upon arrival
  • Meet or exceed monthly upsell and maintain abandon calls goals at or below 3%
  • Update Reservations Manager monthly on group commission accrual and weekly commission clearances on verification/investigation
About You
  • Minimum GCE 'O' levels and/or Diploma in Hotel Management
  • At least 1 year of relevant experience in handling Hotel Reservation Room Sales (added value)
  • Good interpersonal, communication, and administrative skills
  • PC literate
  • A great team player
  • Able to start work immediately or within short notice period
Salary and Benefits

The estimated salary for this position is around $40,000-$60,000 per annum, depending on experience and qualifications. Marriott International offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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