Hotel Reservation Sales Specialist
1 month ago
We are seeking a skilled and detail-oriented Hotel Reservation Sales Specialist to join our team at Marriott International. As a key member of our reservations department, you will be responsible for handling hotel room sales and ensuring the smooth operation of our reservation process.
About the Job- Process and follow up on all FIT and group reservations to ensure timely delivery of services
- Take charge of the systematic and orderly filing of all reservation correspondence and maintain an effective trace system for all bookings
- Liaise with relevant departments (Sales & Marketing, Catering Sales, Front Office, Food & Beverage) for all group-related coordination and assist in the group's check-in upon arrival
- Meet or exceed monthly upsell and maintain abandon calls goals at or below 3%
- Update Reservations Manager monthly on group commission accrual and weekly commission clearances on verification/investigation
- Minimum GCE 'O' levels and/or Diploma in Hotel Management
- At least 1 year of relevant experience in handling Hotel Reservation Room Sales (added value)
- Good interpersonal, communication, and administrative skills
- PC literate
- A great team player
- Able to start work immediately or within short notice period
The estimated salary for this position is around $40,000-$60,000 per annum, depending on experience and qualifications. Marriott International offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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