Expert Computer Troubleshooter

7 days ago

Singapore beBeeTechnical Full time $4,000 - $6,000
IT Support Specialist Job Description

The role of IT Support Specialist involves providing technical assistance to end-users, ensuring that their computing devices are running smoothly and efficiently.

This includes troubleshooting and resolving issues related to hardware, software, and network connectivity. The ideal candidate will possess strong problem-solving skills, be able to communicate effectively with users at all levels, and demonstrate a high degree of professionalism in a fast-paced environment.

  • Deliver 1st and/or 2nd level IT support to end-users
  • Monitor and maintain end-user computing devices to ensure optimal performance
  • Provide timely communication on issue status and resolution

Additionally, the IT Support Specialist will be responsible for installing, configuring, and maintaining computers, workstations, applications, and other related IT equipment and devices. This may include overseeing IT asset management, including hardware tech refresh, preventive maintenance, and monitoring of software licenses.

The ideal candidate will have a recognized Diploma or Degree in Information Technology (or equivalent) and a minimum of one year's experience in delivering IT support to end-users. Fresh graduates are also welcomed to apply.

Key Requirements

To be successful in this role, you will need:

  • A recognized Diploma or Degree in Information Technology (or equivalent)
  • Minimum of one year's experience in delivering IT support to end-users preferred
  • Fresh graduates are welcomed to apply
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering excellent IT support, we encourage you to apply for this exciting opportunity.

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