Administrative Operations Coordinator

1 week ago


Singapore beBeeAdministrative Full time
IT Operations Administrative Assistant

Job Title: IT Operations Administrative Support

We are seeking an experienced IT operations administrative assistant to join our team. The successful candidate will be responsible for coordinating service requests, managing inventory, scheduling, and ensuring smooth administrative processes to support daily IT operations.

  1. Service Request Coordination: Submit service request tickets via the ITSM system on behalf of support teams or clients; track and ensure timely completion in line with predefined SLAs.
  2. Inventory Management: Assist in tracking the number of clean laptops and maintain accurate records.
  3. Scheduling: Coordinate and schedule appointments for various IT-related activities.
  4. Asset Inventory: Maintain and monitor the asset inventory stored in the storeroom.
  5. Ad-Hoc Duties: Perform other ad-hoc administrative duties as assigned in support of IT operations.

Requirements:

  • Administrative Experience: Minimum 1 year of experience in a similar administrative support role.
  • Technical Skills: Proficient in Microsoft Word, Excel, and PowerPoint.
  • Communication Skills: Good written and verbal communication skills.
  • Basic Technical Knowledge: Basic technical knowledge of End User Computing Devices (EUCD) is an advantage.
  • ITSM Tools: Familiarity with ITSM tools is a plus.

What We Offer:

A dynamic and supportive work environment, opportunities for growth and development, and a competitive salary package.



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