
Membership Program Coordinator
4 days ago
Mandai Wildlife Group's Membership Officer plays a pivotal role in creating exceptional membership experiences for our guests.
Job Duties:- Develop and execute strategies to enhance the membership application process.
- Build strong relationships with membership applicants, providing detailed information on the program and addressing their queries.
- Process membership applications and provide sales support, ensuring seamless customer interactions.
- Offer administrative assistance and follow-up services regarding membership matters, ensuring timely resolutions.
- Collaborate with other teams to address customer service needs, including problem-solving.
Key Requirements:
- Effective communication skills.
- Attention to detail and ability to learn quickly.
- Previous experience in customer-facing roles is advantageous.
- Flexibility to work at various locations as required.
- Able to work flexible hours, including weekends and public holidays.
- Excellent interpersonal and communication skills.
- Organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Problem-solving and analytical skills.
- Adaptability and flexibility in a fast-paced environment.
Benefits of Working with Us:
- Opportunity to work with a dynamic team in a unique wildlife destination.
- Challenging and rewarding work environment.
- Competitive compensation and benefits package.
How to Apply:
- Submit your application, including a cover letter and resume, to us via email or online portal.
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