Customer Retention Specialist
1 week ago
In this pivotal role, you will be the bridge between UX, product management, and engineering at Delivery Hero APAC PTE. LIMITED. As a key member of our team, you will champion user needs, integrate user-centric approaches across design and development phases, enhancing product relevance and user satisfaction.
About the Role:
We are seeking a seasoned Product Designer to drive Customer Retention through compelling design strategies. You will harmonize design processes and language across the Product organization, contributing to project-specific needs and novel concepts.
Your Key Responsibilities:
- Lead discussions, storytelling, and advocating for design solutions.
- Elevate our global design standards by expanding our toolkit and pattern library, rooted in user and product insights.
- Omitise and refine design processes within an agile framework, adapting to the dynamic needs of the business.
You Will Thrive If:
- You have a Bachelor's degree in UX-related fields (Human-Computer Interaction, Graphic Design, Visual, Human Factors, Communication Design, or Product Design).
- A minimum of 4 years related experience with a portfolio that showcases a user-centered design approach and meticulous attention to detail.
What We Offer:
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast-growing and global company.
- An estimated salary range of SGD $80,000 - SGD $120,000 per annum, depending on experience.
Join Our Team:We look forward to welcoming a skilled and passionate individual who shares our vision for delivering exceptional customer experiences.
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