Insurance Claims Specialist

1 month ago


Singapur, Singapore Flintex Consulting Pte Ltd Full time
Job Title: Insurance Claims Executive

Flintex Consulting Pte Ltd is seeking a highly skilled and experienced Insurance Claims Executive to join our team. As an Insurance Claims Executive, you will be responsible for coordinating with Claims Advisors, Customer Service Coordinators, and insurers to ensure accurate and timely submission of claims and negotiation of claims offers.

Key Responsibilities:
  • Coordinate with Claims Advisors on information and documents to support claims negotiation and settlement
  • Negotiate with insurers on claims offers on behalf of customers
  • Gather, analyse and present evidence/information on complex claims cases to support in getting customers a fair deal on liability judgements and claims offers
  • Provide accurate and timely advice on claims offers and updates on status to Claims Advisors and customers
  • Ensure timely closure of claims and escalate cases to direct manager on overdue / low insurers' offers
  • Submit Refund forms for claims due to customers and/or companies upon receiving insurers' payment confirmation
  • Provide timely updates and details of insurers' claims payments to customers and/or companies
  • Ensure all claims document/information are organised and updated to ensure easy visibility/tracking and retrievable
Requirements:
  • At least 2 years of working experience handling Motor Insurance
  • Minimum GCE 'O' level
  • Independent individual who is able to multi-task in a fast-paced environment
  • Meticulous, committed and a strong team player


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