Service Administrator
1 day ago
At Peak Scientific Singapore Private Limited, we are seeking a highly skilled Service Administrator to join our team. As a key member of our service delivery team, you will be responsible for ensuring the timely and accurate stock management to support the field service team in achieving efficiency and group metrics.
We are looking for a detail-oriented individual with high levels of attention to detail, excellent communication skills, and the ability to prioritize workload effectively. If you have knowledge of SAP and Microsoft Office products, this is an ideal opportunity to leverage your skills and experience.
The successful candidate will be responsible for:
- Proactively planning preventative maintenance jobs
- Scheduling of jobs and services with external customers
- Service ticket creation and closure on SAP CRM / SAP B1
- Maintaining Peak information systems to improve overall efficiency of dealing with customer support
- Responding to incoming customer requests (telephone and email) in a professional, prompt, and efficient manner
- Maintaining peak spare stock level for regional field service team
- Working with Service Sales team to maintain confident stock level for P.M kits
- Coordination with logistics for timely delivery of needed items
- Raising invoice for chargeable jobs
We offer a competitive salary range of SGD 35,000 - SGD 50,000 per annum, depending on experience, as well as opportunities for career growth and development. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, please submit your application.
About the Role
- Job Title: Service Administrator
- Location: Singapore
- Reports to: Regional Service Manager
- Business Unit: Service Delivery
What We Offer
- Competitive salary range: SGD 35,000 - SGD 50,000 per annum
- Opportunities for career growth and development
- A supportive and dynamic work environment
Requirements
- Degree in Business Administration or related field
- Minimum 2 years of experience in a similar role
- Knowledge of SAP and Microsoft Office products
- Excellent communication and interpersonal skills
How to Apply
Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you
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