Key Front Desk Operations Manager

3 days ago


Singapore beBeeCustomer Full time

We are seeking an enthusiastic and customer-focused professional to manage the daily operations of our music school's front desk. This key role involves delivering exceptional customer service, overseeing front desk activities, and supporting the overall success of our organization.

Key Responsibilities:

1. Front Desk Management

Ensure a warm and welcoming experience for customers by managing the day-to-day operations of the front desk.

2. Customer Relations

Develop and maintain strong relationships with customers, addressing queries, concerns, and feedback in a timely and professional manner.

3. Scheduling and Administration

Manage lesson schedules, bookings, and cancellations, ensuring accurate records and efficient use of resources.

4. Communication

Liaise with teachers, staff, and customers to ensure seamless communication and resolve any issues that may arise.

5. Data Entry and Reporting

Accurately maintain student records, attendance, and



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