Front Desk Associate

1 week ago


Singapur, Singapore Dusit Thani Laguna Singapore Full time

Job Summary

We are seeking a highly skilled and customer-focused Receptionist to join our team at Dusit Thani Laguna Singapore. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Responsibilities

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. Your key responsibilities will include:

  • Providing a warm and welcoming experience for our guests, from arrival to departure
  • Assisting with guest inquiries and resolving any issues that may arise
  • Coordinating room assignments and ensuring seamless check-in and check-out processes
  • Managing guest requests and preferences, ensuring that their stay with us meets their expectations
  • Working closely with our housekeeping and maintenance teams to ensure that our guests' rooms are clean and well-maintained

Requirements

To be considered for this role, you will need to possess the following qualifications and experience:

  • Minimum education of Bachelor degree in Hotel Management or relevant degree
  • Fresh graduate welcome, with a minimum of 1 year's experience in Reception or Guest Service
  • Excellent English communication skills, both written and spoken
  • Pleasant personality with good communication and interpersonal skills

What We Offer

In return for your hard work and dedication, we offer a competitive salary and benefits package, as well as opportunities for career growth and development within our company.


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