Hotel Operations Director

5 days ago


Singapore MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED Full time
Job Title:

Hotel Operations Director

Job Summary:

We are seeking a highly experienced and skilled Hotel Operations Director to lead our hotel's operations team. As a key member of the senior management team, you will be responsible for driving business growth, improving guest satisfaction, and ensuring the highest standards of service delivery.

Responsibilities:
  • Develop and implement operational strategies to achieve business objectives and drive revenue growth.
  • Lead and manage a high-performing operations team, providing guidance, coaching, and development opportunities.
  • Maintain excellent relationships with colleagues, stakeholders, and external partners to ensure seamless communication and collaboration.
  • Monitor and analyze key performance indicators (KPIs) to inform decision-making and drive continuous improvement.
  • Foster a positive and inclusive work environment that promotes employee engagement, well-being, and retention.
Requirements:
  • Minimum 5-7 years of experience in hotel management, preferably in a senior leadership role.
  • Proven track record of driving business growth, improving efficiency, and enhancing guest satisfaction.
  • Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Knowledge of hotel management systems, including property management software (PMS), is preferred.
  • Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
What We Offer:
  • A competitive salary range of £60,000 - £80,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance, pension scheme, and generous holiday entitlement.
  • Opportunities for career advancement and professional development within a dynamic and growing organization.
  • A collaborative and supportive work environment that values diversity, equity, and inclusion.


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