Hotel Operations Director Position
7 days ago
About the Job
We are seeking a seasoned Hotel Operations Director to oversee daily operations in multiple hotels within our portfolio. This is an exceptional opportunity for a highly skilled professional to lead and mentor hotel management teams, drive operational excellence, and achieve financial goals.
Job Responsibilities
- Direct and manage day-to-day hotel operations, ensuring seamless delivery of services and high guest satisfaction.
- Develop and implement strategic plans to enhance operational efficiency, reduce costs, and improve revenue.
- Ensure compliance with all health, safety, and regulatory requirements, maintaining a safe working environment for staff and guests.
- Monitor and manage hotel budgets, driving financial performance and achieving targets.
- Collaborate with department heads to ensure effective communication, teamwork, and cross-functional alignment.
- Lead and mentor hotel management teams, fostering a culture of excellence, innovation, and continuous improvement.
- Analyze operational performance, identifying areas for improvement and implementing changes to drive growth and profitability.
- Cultivate strong relationships with sales, marketing, and other departments to drive occupancy, revenue, and brand loyalty.
Requirements and Qualifications
- A minimum of 5 years' experience in hotel operations management, preferably in a cluster or multi-property role.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams.
- Strong analytical and problem-solving abilities, with the capacity to make informed decisions under pressure.
- Familiarity with health, safety, and regulatory requirements in the hospitality industry, with a focus on compliance and risk management.
- Ability to work effectively in a fast-paced environment, managing multiple priorities and deadlines.
Benefits
- Competitive salary and performance-based bonuses.
- Opportunities for professional growth and career advancement within the company.
- Employee discounts on hotel stays and services, enhancing work-life balance and employee satisfaction.
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