Front-Line Customer Experience Specialist

2 weeks ago


Singapore beBeeQuality Full time $4,500 - $5,500
Customer Service Officer Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer.

As a key member of our front-line team, you will be responsible for delivering exceptional customer service to our members, responding to their queries, and ensuring their overall satisfaction.

  • You will greet members and visitors warmly, assisting them with inquiries about membership plans, class schedules, and equipment usage.
  • You will process membership sign-ups, renewals, and cancellations efficiently, while maintaining accurate records in our database.
  • You will monitor gym facilities to ensure cleanliness, safety, and compliance with health and safety regulations.

Key Responsibilities:



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