
Front-line Customer Experience Champion
2 weeks ago
Award-winning bakery seeks passionate Service Captains to lead front-of-house operations and deliver exceptional customer experiences.
- Lead the Frontline – Ensure smooth daily operations and top-notch service.
- Be the Face of TBB – Engage with guests, anticipate needs, and create memorable experiences.
- Guide & Support – Train and motivate service crew members.
- Uphold Quality – Maintain high standards in service, cleanliness, and efficiency.
- Foster Team Spirit – Create a positive and dynamic work culture.
To succeed in this role, you should:
- Be passionate about delivering outstanding customer service.
- Have prior experience as Senior Service Crew or Captain.
- Be a natural leader who enjoys guiding and uplifting your team.
- Thrive in a fast-paced environment.
- Believe in collaboration and communication.
We offer:
- Competitive salary and perks, including staff discounts and medical benefits.
- Career growth opportunities into leadership roles.
- Supportive work culture that feels like family.
- The chance to join an iconic brand.
We're looking for individuals who are passionate about delivering exceptional customer experiences. If you're enthusiastic, motivated, and enjoy working in a dynamic environment, we want to hear from you
Customer Retention
Listening Skills
Sanitation
Approachable
Attentive
Time Management
Accountability
Customer Satisfaction
Customer Service
Service Excellence
Hospitality
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