Senior Commodities Operations Specialist

The role of Senior Commodities Operations Specialist involves providing front to back support for all Commodities, both financial and physical.

This includes Exchange Traded Derivatives (ETD) & Over The Counter (OTC) commodity derivative transactions, covering products such as Base Metals, Precious Metals, Bulks, Oil, Power, Gas, Emissions, etc.

The team is responsible for confirmations, settlements and reconciliation of Commodities transactions.

Key Responsibilities:

• Process commodities trade confirmations and settlements in a timely, accurate and effective manner.
• Physical Inventory reconciliation (i.e. India Gold).
• Investigation, escalation, and resolution of cash breaks. Coordination with the Global Cash Breaks team.
• Liaise with Global Commodities Stakeholders (Trading, Sales, Middle office, Legal and Technology) when required to resolve issues and support the business.
• Provide support to Front Office Sales & Trading for all commodity confirmations and settlements related queries.
• Identify control deficiencies, resolve issues and escalate control gaps & issues to senior management when appropriate, playing an integral part in risk mitigation and procedural documentation/review.
• Approval responsibilities for both STP and Manual Payments release.
• Overseeing and developing our APAC Commodities Operations Team into subject matter experts in provide top tier Trading Desk Support whilst strengthening the overall groups control mindset.

Risk Management:

Overseeing and executing critical core operations activities to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis.

Daily Collaboration across Global Clients, Trading, and Operations teams to provide solutions and identify/resolve root cause.

Acting as key point of contact for the team across internal and external stakeholders.

Identifying trends, synergies and weaknesses across products and regions.

Recommending control enhancements as needed.

Organizational Transformation:

Providing input to simplify, improve and measure processes by delivering enhancements to the control environment, and the customer journey with input to design techniques and digital automation.

Providing valuable input into strategic platform re-engineering initiatives, reducing manual touch points and aligning tech delivery vs. business goals and wallet share optimization.

Providing input into initiatives to continuously improve straight through processing (STP) rates, including the use of robotics, workflow and other innovative re-engineering techniques.

Stakeholder Engagement:

Engaging in discussions & relationship management activities as required to support the Business.

Working cross function to ensuring compliance with various regulatory initiatives related to the business.

People & Inclusion Agenda:

Promoting a culture of continuous improvement and cultivating a robust service and control environment.

Championing diversity and inclusion to create a working environment which allows our People to thrive and excel.

Qualifications and Skills:

• 5-8 years of relevant experience preferred.
• Relevant Degree and/or equivalent experience in Finance or fast-paced working environment is preferred.
• Understanding of confirmations and settlements processes as well as operational risk.
• A general knowledge of Commodities is desirable.
• A good knowledge of OTC long-form Confirmations, ISDA & CSA is desirable.
• Energetic, flexible, collaborative, proactive and independent.
• Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations, Business and Technology environments.
• Strong risk management and control mindset.
• Ability to identify gaps in controls and provide solutions to bridge those gaps.
• Provides evaluative judgment based on analysis of information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources.
• Self-reliant, good problem solver and results oriented.
• Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
• Exceptional attention to detail.

Job Family Group:

Operations - Transaction Services

Time Type:

Full time

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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