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Customer Experience Professional

2 weeks ago

Singapore beBeeCustomerService Full time $4,000 - $6,000
Job Description

We are seeking a talented professional to join our team as an Account Specialist. In this role, you will be responsible for building strong relationships with customers by providing best-in-class customer experience.

You will identify opportunities to improve customer performance, partner with different departments to assist better for customers, and enhance department and organization's reputation by accepting ownership for accomplishing new and different requests.

You will also own all aspects of the talent brand campaign to ensure client objectives are met, from making recommendations on target audiences to proving ROI through campaign insights.

Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met.

Support customer communication and education including a best-in-class experience and ad hoc education needs.